Global Digital Transformation Lead

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Global Digital Transformation Lead Reports into: Global Director – Digital & Transformation   Position Overview Join JLL as we reshape the future of real estate through technology and innovation. We are seeking a proactive and results-driven Digital Transformation Lead to play a pivotal role in our company's digital evolution. At JLL, digital transformation is not just an initiative; it is a strategic imperative at the core of our mission to shape the future of real estate for a better world. The commercial real estate industry is undergoing a fundamental reinvention, where data, technology, and sustainability are as critical as brick and mortar. Our clients demand smarter, more efficient, and more sustainable spaces, powered by data-driven insights. This transformation allows us to deliver unprecedented value, optimize our global operations, and provide the predictive analytics that will define the next generation of real estate services. In this position, you will be at the heart of our most exciting initiatives, managing projects that implement new technologies, streamline our business processes, and create superior experiences for our clients and employees. This is a hands-on role for a skilled individual who is passionate about technology's potential to drive business value. You will collaborate with teams across the globe, turning strategic goals into successfully delivered projects and making a tangible impact on how our business operates.

Project Management & Delivery Own the creation, prioritisation, and delivery of the global digital transformation roadmap, ensuring strategic alignment with long-term business objectives and regional execution capabilities. Lead the end-to-end management of regional and global digital transformation projects, ensuring they are delivered on time, within scope, and on budget. Develop detailed project plans, allocate resources, manage timelines, and establish clear project roadmaps. Identify potential project risks, issues, and dependencies, working proactively with team members to develop effective mitigation and resolution plans. Technology Implementation Partner with technical experts and business units to support the implementation and integration of new digital solutions, such as AI-powered tools, data analytics platforms, and process automation software. Act as a bridge between technical development teams and end-users to ensure smooth rollouts and tool integration. People Leadership & Team Development Lead, mentor, and support a team of digital project managers and transformation specialists, fostering a culture of continuous learning, innovation, and collaboration. Oversee team resource allocation, prioritize workloads, and manage capacity to ensure the seamless delivery of the global digital roadmap. Conduct regular performance reviews, set individual development goals, and actively support the career progression and growth of team members. Stakeholder Collaboration & Change Management Act as the central point of contact for assigned projects, fostering strong, collaborative relationships with stakeholders across IT, operations, finance, and marketing. Support the "people side" of change by assisting in the design and execution of change management plans. Develop clear training materials, user guides, and regional communication campaigns to drive rapid adoption of new technologies.