TS - Talent Ops - Oceania People Team HR Consultant PH - Associate

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY Job Description Job Title: People Team HR Consultant – Oceania             Function: GDS-CBS    Skill Level: Experienced    Rank: Associate Sub Function: Talent Services    Reports to: Enablement Consultant (Supervising Associate - 64) Job Summary: Talent Services (TS) is a core service line within the Global Delivery Services organization, providing multiple HR support services including Recruitment support, Onboarding support, People Data Administration, Learning Administration, Cross Border Travel, Global Mobility and Performance Management support to EY member firms. TS provides services to country, sub-area, area and global people teams and other EY stakeholders involved in HR, L&D and recruiting transactions and associated administration, reporting and people infrastructure. These services are delivered from our centres in Buenos Aires, Argentina; Kerala and Bangalore, India; Wroclaw, Poland; and Manila, Philippines. TS team delivers consistent, high-quality and operationally efficient HR transactional services to EY through a globally efficient and effective network of GDS centres.   Talent Services provides service offerings for respective functions where the extended delivery model is used along with high-quality skills and competencies delivered virtually. This is across service lines and regions – delivering non-repetitive project-based work through skilled, agile teams. The team in TS is an extension of the regional talent teams and will cover operational/non-transnational scope. Talent Operations TS supports a specific Region and acts as part of the extended Region Talent Enablement team. The team works in a fully integrated way with onshore colleagues participating in meetings, projects and planning activities as part of one team. The Team supports the region in performing operational and administrative tasks to allow the onshore team to focus on consultative and strategic activities based on the priorities of the Region.  The People Team HR Consultant role is responsible for executing Human Resources (HR) Transactional support and HR process execution for Oceania. The Oceania People Team supports the business on a number of HR initiatives, and are responsible for maintaining the Global HR System, SuccessFactors and processing employment data changes. The People Team is a central pillar of our Talent Team and connects employees with the right team to help with their query. The People Team Consultant partners with wider Global and Local Talent Teams, Employee Relations Team, Payroll, Mobility and the Business to deliver consistent, high-quality results with exceptional client service as the forefront. Shift: Aligned to the shift timings/schedule of Oceania Essential Functions of the Job: Role: In this role, you will be required to manage a high volume of queries while maintaining quality and timely output. This role is responsible for a large scope of work. You will need to be able to navigate using the team’s resources to support your transactions. Responsibilities: 1.    Accurately processing employee data changes in our global HR system, SuccessFactors, while ensuring data integrity and timeliness.  Example of transactions include but limited to: •    Permanent Contract creation  •    Visa status changes  •    Change in work hours •    Promotions or progressions •    Follow up of escalated tickets from myHR GDS Team including; Return from leave, End of contract  2.    Providing responsive, clear, and human-centric communication to employees and stakeholders regarding HR transactions