Automation Engineer

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role :   As an Automation Engineer within Enterprise Data and AI Solutions, you will play a key role in designing, building, and scaling automation solutions that improve efficiency, reduce operational effort, and enhance user experience across Warner Bros. Discovery. In this role, you will not only automate repetitive and rules-based processes, but also help deliver the next generation of AI-enabled automation solutions. This includes supporting intelligent workflows, AI-assisted decisioning, agentic automation patterns, integration with enterprise AI platforms, and automation frameworks that can safely leverage large language models, APIs, data pipelines, and cloud services. This role focuses on supporting and maintaining existing automation solutions built using UiPath, Power Automate, and Python-based scripts, while contributing to continuous improvement and operational stability. You will work closely with cross-functional teams across AI, data, engineering, IT, product, and business functions to identify automation opportunities, translate business requirements into scalable technical solutions, and deliver reliable automation assets that can operate securely at enterprise scale. The role will require a strong engineering mindset, practical understanding of AI-enabled solution delivery, and the ability to build automation that is measurable, reusable, maintainable, and aligned to WBD’s technology, security, and governance standards. This is an exciting opportunity for someone who is passionate about automation, curious about applied AI, and eager to contribute to high-impact solutions that help modernize how the business operates. 1. Automation Strategy, Design & AI Opportunity Assessment Work with stakeholders to understand business processes, pain points, and opportunities for automation across business and technology teams. Assess whether a process is best suited for traditional automation, workflow automation, AI-assisted automation, or agentic AI patterns. Design automation solutions that improve operational efficiency, scalability, quality, and speed of execution. Partner with AI, data, product, and engineering teams to identify where AI capabilities such as natural language processing, summarization, classification, extraction, recommendation, or decision support can enhance automation outcomes. Contribute to solution design documents, process maps, technical specifications, and delivery plans for automation and AI-enabled automation initiatives. Ensure proposed solutions align with enterprise architecture, security, data privacy, responsible AI, and technology governance standards. 2. Automation Support Duties/Responsibilities Production Support & Monitoring: Monitor automated processes (RPA bots and flows) to ensure stable execution. Investigate and resolve automation failures and exceptions. Perform root cause analysis and document recurring issues. Ensure timely incident resolution aligned with SLAs. Automation Maintenance & Enhancements: Support solutions in UiPath, Power Automate, and Python. Implement minor enhancements and bug fixes. Handle bot re-runs, scheduling, and queue management. Incident & Change Management: Log and track tickets in tools like ServiceNow or Jira.