Assistant Director of Catering & Conference Services - The Ritz-Carlton Berlin

Assistant Director of Catering & Conference Services The Ritz-Carlton, Berlin Set within one of Europe's most dynamic capitals, The Ritz-Carlton, Berlin is a landmark of contemporary luxury, renowned for its elegant design, impeccable service and commitment to creating unforgettable guest experiences. Situated at Potsdamer Platz, the hotel seamlessly blends modern sophistication with the rich cultural heritage of Berlin, offering discerning travellers and event clients a truly distinctive destination. As part of The Ritz-Carlton , one of the world's most respected luxury hospitality brands, the hotel is recognised for setting the standard in personalised service, refined experiences and exceptional attention to detail. This is an opportunity to join a property where excellence is not simply expected, but thoughtfully delivered every day. About the Role As Assistant Director of Catering & Conference Services , you will play a pivotal leadership role in shaping the success of the hotel's meetings, events, conferences and social catering operations. Working closely with commercial, operational and culinary teams, you will ensure the seamless execution of memorable events while driving financial performance and enhancing client satisfaction. This position requires a leader who can balance strategic thinking with operational excellence, fostering a culture of collaboration, accountability and service excellence. You will contribute significantly to the hotel's reputation as a premier events destination, ensuring every experience reflects the legendary standards of The Ritz-Carlton. Key Responsibilities

Support the strategic leadership and day-to-day management of the Catering & Conference Services function. Drive operational excellence across all meetings, conferences, banquets and special events, ensuring flawless execution. Build and maintain strong relationships with clients, partners and key stakeholders, creating exceptional and personalised experiences. Partner with Revenue, Sales and Finance teams to maximise profitability, optimise event revenue and achieve business objectives. Lead, coach and develop a high-performing team, fostering engagement, professionalism and continuous growth. Monitor service delivery and guest satisfaction, proactively identifying opportunities to elevate the customer experience. Ensure full compliance with The Ritz-Carlton brand standards, operational procedures and quality expectations. Collaborate with hotel leadership to support strategic initiatives, innovation and long-term business success. The Ideal Candidate We are seeking an accomplished hospitality professional with a passion for luxury service and a proven track record in catering, events or conference services leadership within a premium or luxury hotel environment. The successful candidate will be:

An inspiring and visible leader who empowers teams to perform at their best. Highly skilled in managing complex event operations while maintaining exceptional attention to detail. Commercially astute, with the ability to balance guest satisfaction with financial performance. Adept at building trusted relationships with clients, stakeholders and colleagues across the business. Passionate about creating personalised experiences that exceed expectations. Resilient, adaptable and confident in a fast-paced, high-profile environment. Committed to developing talent and fostering an inclusive, people-first culture. Fluent in German and English , with excellent written and verbal communication skills. Eligible to live and work in Germany , with the ability to be based on-site in Berlin. Why Join Marriott International At Marriott International , we believe our associates are at the heart of our success. As the world's leading hospitality company, we offer unparalleled opportunities to build a rewarding and global career across an extraordinary portfolio of brands and destinations.