DE033703-Business Transformation Senior Manager

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Business Transformation Senior Manager WORK SETUP: Hybrid

RESPONSIBILITIES: Transformation Strategy & Execution? • Lead end-to-end insurance transformation programs, from assessment and business case development through implementation and value realization.? • Design future-state operating models for insurance operations across Claims, Underwriting, Policy Administration, Billing, and Customer Service.? • Drive process optimization, automation, and AI-led transformation initiatives to improve efficiency and business outcomes.? • Develop transformation roadmaps aligned with client strategic priorities, regulatory requirements, and growth objectives.? • Identify and deliver productivity, quality, and customer experience improvements across insurance operations.? Insurance Domain Leadership? • Provide subject matter expertise on insurance processes, operating models, and industry best practices.? • Lead business process redesign initiatives across Claims Management, Underwriting Operations, Policy Administration, New Business & Onboarding, Customer Service, Broker and Agent Support, and Compliance and Risk Operations.? • Support insurance-specific transformation opportunities, business cases, and solution development Digital, Data & AI Transformation? • Lead adoption of AI, Generative AI, analytics, automation, and workflow technologies within insurance operations.? • Drive implementation of intelligent claims processing, underwriting automation, knowledge management, and customer engagement solutions.? • Partner with technology teams to enable digital modernization initiatives across insurance platforms and ecosystems.? • Leverage data and analytics to drive business insights, productivity improvements, and operational decision-making.? Client & Stakeholder Management? • Serve as a trusted advisor to senior client stakeholders and executive leadership teams.? • Present transformation strategies, business cases, and outcomes to client and Accenture leadership.? • Manage relationships across business, operations, technology, and transformation stakeholders.? • Support growth initiatives including opportunity identification, solutioning, and proposal development.? Financial & Program Governance? • Establish governance frameworks, transformation offices, and value-tracking mechanisms.? • Manage program budgets, risks, dependencies, and executive reporting.? • Ensure delivery of committed business outcomes and transformation benefits.? • Drive disciplined execution across multiple workstreams and geographies.? Team Leadership & Capability Building? • Lead and mentor high-performing transformation teams across locations.? • Build insurance transformation capabilities and develop future leaders.? • Foster innovation, collaboration, and continuous improvement across teams.? • Support hiring, talent development, and succession planning initiatives.?

OTHERS: Project Shift Schedule: Mid Shift Project Rest Day: Weekends Off Project/Team Location: Cubao, Cyberpark Tower 3 and Alabang SKILLS AND QUALIFICATIONS: • At least 10-12 years overall experience • With general insurance experience in any industry • Insurance experience not necessarily doing BT work • Relevant experience in AI or RPA • Black Belt trained or certified • College graduates • 8 years leadership experience but open to resources who have been ICs in their previous role/company • Open to all industries in ASEAN and local market • With provision for P43/P44 hires About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating