IT Manager – Data & Analytics

The IT Manager – Data & Analytics is responsible for ensuring ongoing, high-quality support to the business, delivering reliable, timely, and accurate data, by leveraging all the different operational reporting solutions that enable critical decision-making. In addition to operational excellence, the role leads the strategy, governance, and delivery of enterprise data and analytics solutions, with a strong focus on SAP finance ecosystems. Acting as a key bridge between Business, IT, and external partners, this role ensures scalable, standardized, and performant data platforms that balance day-to-day business needs with long-term transformation objectives.

BAU – Operations & Day-to-Day Support Provide ongoing support to business users (AC, PMC, ANZ, SP, Finance) on data and reporting solutions (SAP BW, SAP S4, Datasphere/SAC, Power BI…) Ensure data availability and reliability for critical cycles (close, reporting, planning). Meet data delivery SLAs, ensuring completeness, accuracy, and timeliness of data flows. Monitor and continuously improve platform performance (load times, queries, integrations). Identify and resolve operational incidents in collaboration with technical and functional teams. Manage and prioritize escalations to minimize business impact. Drive continuous improvement of processes, data quality, and user experience. Finance / Central Finance (CFIN) Provide strategic guidance on maintaining a global view of financial data and how it is represented across reporting solutions. Enable support teams through clear documentation, training, and functional overviews of CFIN capabilities. Partner with Finance Innovation teams to evaluate and implement enhancements, defining scalable solution approaches. Establish and enforce best practices within the reporting landscape Build the foundation for future finance data products leveraging Datasphere and SAP Analytics Cloud (SAC) or Power BI Collaborate closely with Finance stakeholders to promote adoption of standard DACOE tools over custom-built solutions, reducing system complexity. Define and execute a roadmap to transition Record-to-Report (RTR) reporting into centralized CFIN reporting. Lead triage and resolution of data issues, distinguishing between source data and reporting defects, and ensuring root-cause remediation. Educate stakeholders on available reporting types and appropriate usage scenarios. Finance / Anaplan Project(1 external to be hired to backfill this project once Ryan leaves) Support integration initiatives in a dynamic, project-driven environment. Manage growing integration scope, ensuring scalability and performance. Oversee end-to-end data movement, scheduling, and system feasibility. Act as escalation point for issues, coordinating with vendors and platform teams. Enforce IT standards and governance across deliverables. Drive user adoption of long-term solutions over short-term workarounds. Ensure clear communication and alignment with Finance stakeholders. Coordinate across multiple IT systems and environments for successful project delivery. Platform Administration / Roadmap Help driving standardization of new implementations and architectural approaches. Oversee proof-of-concepts (POCs) for new technologies and capabilities. Evaluate and recommend future ERP analytics roadmap opportunities (e.g., using the Data Lake) Stay current with SAP innovations and assess applicability within the enterprise environment. Monitor and optimize system performance, including: Data integration performance and consumption Cost and usage trends Expensive query monitoring Define and implement platform and data modeling best practices across teams. Plan future roadmap and decommissioning strategy for legacy tools Vendor & Partner Management Collaborate with SAP and partners on new capabilities and issue resolution. Guide the SAP ecosystem roadmap and strategic direction. Support contract renewal discussions Audit & Compliance Ensure