Senior Representative, Logistics & Transportation

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Responsibilities: Clinical Comply with World Courier Standard Operating Procedures, which contain specific instructions to take the steps concerning the reception and shipment of materials. Compare the material received with the documentation forwarded in order to certify concordance or disagreement. Prepare box contents according to the information described on Packing List with correct temperature control. Physically perform packing process of inbound, outbound and returned shipments using Cencora World Courier packaging products. The Operator must have the training and the capability required to control materials characteristics (described in their labels): ID number, expiration date, Lot number, patient’s kit, and temperature and storage conditions as well as any additional information that could be useful. The Operator must be specifically trained in order to perform activities related to shipments such as the picking, packaging preparation, packing and labeling. Perform activities on the Operative System CTM-STAR related to the Inbound, Outbound, Return and Relocation processes. Have deep knowledge and carry out relabeling, returns processing, stock control, balance and relocations processes developed at the Facility. Perform any other duties the employee has been trained for. Commercial Follow receiving, storage and shipping procedures for processing commercial products in the warehouse. Applies to all environments including but not limited to cold chamber controlled ambient and vault products. Support Commercial initiatives by streamlining processes to gain efficiencies in the warehouse. Complete assigned reporting , cross check and verification checks as per daily, weekly and monthly reporting. Work closely with packaging contacts to ensure enough supplies are maintained for the warehouse. Pick, pack and prepare and verify products for shipping. Process inbound, outbound and return shipments for Commercial. Work with a number of Information Technology systems, including, but not limited to ASW, IRIR, Returns connect. Perform daily cycle counts and stock takes. Perform any other duties the employee has been trained for. Additional requirements and responsibilities Once trained, be part of an on call rotational roster 24/7 with the logistics team to provide in person attendance for emergency response in case of any emergency shipments required by World Courier Clients. Work in all temperature controlled environments including but not limited to +15 to +25°C +2 to +8°C -20 to -30°C Participate in scheduled weekend tasks for stock control and balance sheet processes. Internal Communication and Information Sharing Keep Internal Stakeholders informed of the progress of their order and shipment. Collaborate with Internal Stakeholders to find appropriate resolutions to Clinical and Commercial matters to ensure ongoing client satisfaction. Liaise with the Transport Customer Service team in relation to World Courier transport bookings and ensure correct processes are followed. Provide information to all World Courier Australia business units to ensure work output is coordinated in an effective manner. Contribute to team and organizational wide discussions by sharing ideas, experiences and recommendations around improving the effectiveness and efficiency of the business. Teamwork and Collaboration Effectively collaborate with all Internal Stakeholders to ensure the function is operating effectively and efficiently, while maintaining a harmonious team environment. Policy and procedure Comply with standard operating