Director, Strategic Customer Onboarding

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Company Profile McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effectively. United by our I2CARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a “ Most Admired Company ” in the healthcare wholesaler category by FORTUNE, a “ Best Place to Work ” by the Human Rights Campaign Foundation, and a top  military-friendly company  by Military Friendly. For more info, visit  www.mckesson.com . We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us.

Summary McKesson is seeking a Director, Strategic Customer Onboarding . Leads a team responsible for implementing new business where the work requires a high degree of oversight, project management, cross-functional coordination, and/or support for exceptionally complex implementations. This role leads both a people manager and individual contributors in Project Manager roles, helping the team deliver clear plans, strong execution, timely escalation, and a consistent customer implementation experience. Accountabilities Building, maintaining, and improving implementation project plans and managing execution for each supported segment. Leading a team structure that includes a manager and individual contributors in Project Manager roles, with clear expectations, coaching, and accountability for delivery. Building and maintaining stakeholder relationships to understand needs and tailor processes to meet and exceed those needs. Maintaining alignment with peers within Customer Implementation and SO&G to define and maintain rules and scope of engagement between implementation teams. Facilitating team accountability to deliverables and service levels through regular and ad hoc analysis and reporting. Building short-term and long-term strategies for the team, communicating the strategy clearly, and incorporating it into team goals and deliverables.

Leads the Strategic Onboarding team, including a manager and Project Manager individual contributors, by championing projects, providing oversight and driving escalations as needed to support project success. Develops team members and leaders to grow skillsets, expand capabilities, and maximize performance and potential. Provides a single point of escalation for implementation efforts within scope. Provides management oversight to projects from original concept through final implementation. Interfaces with all areas affected by the project, which may include customers, Sales, DC Operations, Master Data, and other departments such as Marketing, IT, and other