IT Business Analyst IV-SAP FICO

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IT Business Analyst IV-SAP FICO

Mumbai

56340

If you are a current employee click here to apply.

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit  www.sealedair.com .

IT Business Analyst IV

We are seeking an experienced IT Functional Analyst – SAP FICO Finance Team Lead to join our IT Finance support organization. This role will provide hands-on SAP FICO functional support while also leading day-to-day Finance application support activities, coordinating team priorities, guiding analysts and partner resources, and ensuring high-quality service delivery across global Finance processes, including Accounts Payable, Accounts Receivable, General Ledger, Banking, Electronic Bank Statements, Payment Processing, Fixed Assets, and related integrations. The successful candidate will act as a trusted liaison between Finance business users, IT support teams, technical teams, and external partners. They will analyse incidents and service requests, identify root causes, document requirements, support configuration and testing, and help deliver reliable, scalable SAP Finance solutions aligned to global standards. This is a hands-on support, delivery, and team leadership role suited to someone who can work independently, provide direction to the Finance support team, manage priorities across incidents and enhancements, engage stakeholders confidently, drive tickets and changes to closure, coordinate testing, document solutions clearly, and bring structure to ambiguous or fast-moving situations. What are we looking for in you?

Key Responsibilities Team Leadership, Governance, and Service Performance

Lead day-to-day Finance application support activities by coordinating work across internal analysts, technical teams, AMS/vendor partners, and business stakeholders. Set clear priorities for incidents, service requests, enhancements, testing, and production support activities, ensuring alignment with business criticality and global Finance calendars. Monitor support performance through SLA adherence, ticket ageing, backlog health, recurring incident trends, escalation status, and service quality indicators. Drive operational discipline through regular ticket reviews, backlog governance, problem management, root-cause analysis, knowledge management, and continuous service improvement