UX Researcher

Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers. Our purpose is to help all families discover the joy of everyday life. As a senior member of our product research team,   you’ll   bring that purpose to life across Target.com, Target apps, internal tools, and more through the design of new retail experiences and the evolution of existing ones.      The UX Research Team   is responsible for   building empathy for the Target Guest and Target Team Member throughout the product development lifecycle for Target’s digital products, inclusive of web experience, app   experience   and   internal tools. The UX product researcher is a key partner to several functions in the digital group including product owners, UX product designers, engineers, data scientists, content designers, accessibility consultants, and site merchandisers.

As a   UX   Researcher ,   you’ll   support research and product teams throughout the research project lifecycle – coordinating the process, executing usability studies, conducting post-research synthesis, and crafting clear and compelling stories that lead to actionable insights.   You’ll   report to the   Sr Manager UX Research , partner with a team of UX Researchers, and closely collaborate with a multi-disciplinary team, including: UX Designers, Content Designers, Product Owners, and Accessibility Consultants.     In this role,   you’ll   conduct research at all stages in the research lifecycle – exploratory, refinement, and validation – and work across Target’s suite of digital tools, including the Target website, Target app, internal tools, and in-store digital tools. This includes the creation of entirely new experience, as well as improvement of existing ones. You will collaborate with Senior and Lead Researchers in working with Product and Design teams to   identify   key research needs, discern   appropriate research   methodologies, and conduct the research. You will support Senior and Lead Researchers in translating data into actionable insights for qualitative and quantitative research projects. You will   assist   the Research Coordinator in managing the recruitment process. You value inclusive and   equitable   research practices and are always looking for ways to improve our process.      We’ll   support you along the way with robust onboarding, as well as personal and career development, to help you grow as a strong Product Researcher. The exciting part of retail?   It’s   always changing!       Core Responsibilities :   Supports the   Sr   Researcher(s) with research requests, from scoping initiatives, coordinating testing   needs   and synthesizing findings   Supports product   and business   teams throughout the research project life cycle – recommending appropriate   methodology , scoping, and coordinating the entire process,   facilitating   in-field research and post-research synthesis through analysis   Conducts and synthesizes qualitative and quantitative research projects – including, but not limited   to:   in person moderated testing, remote moderated & unmoderated testing, surveys, heuristic reviews, benchmark studies, concept testing, online   intercepts   Assists   the broader team in keeping our ongoing research library up-to-date and comprehensive     Required Qualifications:   2-5   years of experience   in UX Research for digital product teams or in   C onsumer   / Market   research   D egree in Anthropology, Social Science, Design Research, Psychology, Human Factors, HCI, or related field   (Post Graduation preferred)   Basic e xperience in Lean UX Research methods, including remote moderated & unmoderated testing, online intercepts   Basic e xperience and understanding of retail – both store and online   General a wareness and understanding