Legal Operations Manager

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We are seeking a Legal Operations Specialist to join our in-house Legal team. This role sits at the intersection of legal, compliance, and operations, and is designed to create leverage for a fast-moving legal department supporting multiple high-growth business lines. The right candidate is highly organized, comfortable with ambiguity, and energized by building scalable processes. Proficiency with AI-powered legal tools is a must; we expect this person to actively use and improve the team's AI workflows from day one. You’ll report to the General Counsel and support the entire Collectors Legal team. You’ll work out of our Santa Ana, California headquarters. This role requires you to be on-site at least four days a week.

Contract Operations: Manage contract intake, review workflows, renewal tracking, and repository hygiene. Administer signature workflows across the legal team. Compliance & Privacy Operations: Support the company's privacy program, including data subject requests, cookie consent management, and privacy assessments. Manage compliance questionnaires and routine compliance intake. IP Operations: Support the company's patent and trademark docket, including deadline tracking, inventor coordination, and outside counsel liaison. Corporate & Entity Operations: Support corporate governance and entity management workstreams, including subsidiary maintenance, registered agent coordination, board and committee logistics, and document retention. Legal Team Enablement: Manage the Legal team's electronic and physical mailboxes, triage inbound matters, and route to the appropriate attorney. Support cross-functional workstreams involving multiple Legal team members (e.g., international expansion, M&A integration). AI-Powered Delivery: Leverage AI tools across all responsibilities. Maintain the Legal team's AI skill library and help scale the team's use of AI-powered legal workflows. Manage Legal’s electronic and physical mailboxes: triage matters, respond to routine inquiries, and route matters to the appropriate attorney.

3+ years of experience in a legal operations, paralegal, or executive support role at a law firm or in-house legal department Organized and accountable, with demonstrated ability to manage high task volume across multiple stakeholders simultaneously Comfortable with LLMs (e.g., Claude) and AI-powered legal tools; you use them proactively, not reluctantly Strong written communicator; you can