Associate Lettings Manager

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Associate Leasing Manager (BTR)   Location:  Mill Yard, Cambridge - 110 Devonshire Rd, Cambridge CB1 2AG Start Date:  ASAP [12 month fixed term contract] Reporting to:  Regional BTR Operations Manager, JLL Salary:  Negotiable (+ performance-linked bonus) About Mill Yard Mill Yard is a new mixed-use neighbourhood in central Cambridge, just 5 minutes walk from the station. Owned by Railpen and developed in partnership with Socius, it brings together modern workplaces, 70 professionally-managed Build-to-Rent homes, independent café & restaurant, a private gym, nursery, and generous green spaces centred around a 1.55-acre public park. Designed around wellbeing and sustainability, the scheme features extensive planting, communal terraces, and a largely car-free layout. For more information, visit  https://millyardcambridge.com/   The Role We are seeking an experienced Associate Leasing Manager with Build-to-Rent experience to support the full lease-up of 70 BTR homes at Mill Yard. This is a delivery-focused, site-based role with clear accountability for operational leasing performance, resident experience, and achieving occupancy targets during the initial lease-up and stabilisation period.   You will work closely with the Regional BTR Operations Manager, Railpen, Socius, Populate and the JLL Estate Management and BTR Front of House teams. This role requires a strong on-site presence throughout the lease-up period and demands a highly collaborative individual who integrates quickly and delivers exceptional results.

Lease-Up & Operational Performance Drive day-to-day leasing activity to achieve pre-let targets, occupancy levels and leasing velocity targets during mobilisation and lease-up periods. Produce daily reports on enquiries, viewings, and offer ratios, maintaining a clear view of the leasing pipeline. Conduct viewings and handle enquiries, effectively selling units based on understanding the local demographic and market conditions. Oversee the presentation of show homes, viewing routes and front-of-house experience to deliver a welcoming, well-run service. Ensure the tenant journey is seamless from enquiry through to check-in. Marketing & Strategy Support Implement an agile marketing plan adapted based on incoming enquiries and tenant profiles. Support the delivery of leasing strategy including positioning, pricing and channel mix, from digital marketing to local agents and corporate lettings. Identify opportunities to cross-sell to office occupiers on the estate.   Compliance & Tenancy Administration Undertake prospective resident assessments adhering to JLL's reservation requirements, Immigration Act legislation, AML/KYC requirements and consumer checks. Negotiate tenancy terms and oversee contracting processes, ensuring compliance with EPC legislation, Housing Act 2004 (particularly Deposit Protection), and Section 106 requirements. Ensure complete accuracy in producing all tenancy-related paperwork and documentation. Carry out regular audits within the software to ensure complete compliance with legislation and assess performance targets.   Reporting & Performance Management Capture and record all feedback on viewings, producing weekly reports to the Regional BTR Operations Manager. Produce regular reports on overall operations, performance against targets, and occupancy levels. Use simple reporting and dashboards to