Hotel Manager (Harrah's LV)

Responsible for overseeing the daily operations of the Front Office, including Front Desk and VIP Services, to ensure exceptional guest service and efficient operations. Supervises, trains, coaches, and develops team members while enforcing service standards, operating procedures, and safety requirements. Coordinates with internal departments and external partners to enhance the guest experience and support business goals. Monitors departmental expenses, implements operational improvements, and ensures compliance with emergency procedures. Resolves guest and employee concerns while maintaining high standards of hospitality in a fast-paced environment.