Compliance Systems Consultant

Serve as a lead on the Enterprise Compliance Systems Management team with responsibility for one or more enterprise compliance monitoring applications used by the Home Office and field. Own complex system enhancements from scoping and requirements through testing, change management, and implementation; direct feature testing and deployment and ensure governance-quality controls are applied. Conduct or oversee daily, monthly, and quarterly monitoring to confirm expected performance and control effectiveness, and perform program‑level analyses of system health, monitoring coverage, and regulatory risk. Create, maintain and publish robust documentation, user guides, metrics, dashboards, and reports for operational, executive, and regulatory audiences. Drive continuous improvement by identifying, evaluating, and implementing AI, automation, and analytics solutions in alignment with firm AI governance, partnering with cross‑functional teams and vendors to deliver measurable outcomes. Proactively identify, quantify, and escalate significant issues and risk findings to leadership and governance forums; lead remediation, policy/procedure updates, and cross‑functional remediation efforts. Provide training, onboarding, and coaching for team members and end users, and demonstrate the ability to triage and re‑prioritize quickly across multiple systems and competing demands in a dynamic, regulatory‑driven environment.

Lead and advance assigned initiatives for one or more monitoring and surveillance systems (scoping, requirements, design, UAT, deployment, change control), coordinating with multiple internal and external stakeholders. Conduct daily, monthly, and quarterly monitoring operations for assigned systems; validate system performance, tune detection logic to reduce false positives, and ensure monitoring coverage aligns with regulatory expectations and firm policies. Provide requirements to create monitoring dashboards.  Monitor and publish compliance metrics, KPIs, dashboards, and trend reports that inform oversight decisions and executive/regulatory reporting; translate data into actionable insights and propose enhancements and process changes. Perform baseline and ad hoc analyses to identify and quantify compliance risk and system limitations; document findings, recommend mitigations, and escalate significant risks to leadership and governance forums. Drive continuous improvement by identifying automation and analytics opportunities, building business cases with success metrics, and leading pilots and program rollouts in accordance with firm AI and change governance. Manage vendor-delivered enhancements and services: define business requirements, validate deliverables through rigorous testing, maintain release documentation, and coordinate support/resolution of operational issues. Maintain and update system documentation, supervisory manuals, user guides, and procedural artifacts; ensure policies and procedures are aligned with system behavior, controls, and regulatory requirements. Provide training, onboarding, and coaching for divisional employees and, potentially, stakeholders; oversee user support escalation paths and ensure consistent, high‑quality responses to regulatory and oversight requests. Lead and facilitate cross‑functional planning and stakeholder communications across field and Home Office; influence outcomes without direct authority and build consensus on enhancements, prioritization, and program roadmaps. Mentor and provide leadership to less‑senior team members; delegate tasks, review work products, and help develop the team’s technical and compliance capabilities. Triage and prioritize work by risk, urgency, and impact; rapidly re‑prioritize tasks and shift focus across multiple systems and competing demands while maintaining accuracy and timelines. What You Bring to the Table Required Minimum of 6 years of relevant experience supporting compliance monitoring,