SAP - IS-U Device and Work Management - Manager - Consulting - Location OPEN

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EY helps utilities organizations transform their operations through innovative SAP solutions that improve efficiency, enhance customer experiences, and support regulatory compliance. We work with clients across the utility value chain, helping them navigate complex business and technology transformations from strategy through execution.   We are seeking an SAP IS-U Device & Work Management Functional Manager to lead the end-to-end design and delivery of SAP IS-U Device and Work Management solutions. In this role, you will own the Device and Work Management workstream, define the functional approach, align SAP IS-U processes with metering and field operations, and ensure the solution supports reliable utility operations. You will lead functional teams and collaborate with business, technical, vendor, and program stakeholders to drive solution quality, integration, testing, deployment, and operational readiness.   Your key responsibilities As a Manager in Technology Analysis, you will lead SAP IS-U Billing workstreams within complex utility transformation programs, providing functional leadership from solution design through deployment and stabilization. Your responsibilities will include:   As a Manager in Technology Analysis, you will lead SAP IS-U Device and Work Management workstreams within complex utility transformation programs, providing functional leadership from solution design through deployment and stabilization. Your responsibilities will include:

Owning the SAP IS-U Device and Work Management workstream, including scope, target processes, solution decisions, delivery plans, quality, risks, and outcomes from discovery through deployment and post-go-live stabilization. Defining and governing the functional design for device lifecycle management, meter reading, field service, work execution, and operational controls. Leading requirements gathering, fit-gap assessments, solution workshops, and design reviews to translate utility metering, field operations, and business requirements into scalable and maintainable SAP IS-U solutions. Driving end-to-end integration across SAP IS-U and related platforms, including Advanced Metering Infrastructure (AMI), Meter Data Management Systems (MDMS), Energy Data Management (EDM), Geographic Information Systems (GIS), inventory, SAP Plant Maintenance, and mobile workforce solutions. Leading the design and delivery of device and field-work processes, including device lifecycle, meter reading, service orders, field execution, exception processing, and operational handoffs. Managing cross-workstream dependencies with Billing, Customer Service, Data Conversion, and other business and technology workstreams to ensure alignment across end-to-end utility processes. Developing and overseeing functional specifications, solution documentation, configuration standards, and design decisions to ensure consistency and quality across the workstream. Leading and coaching functional consultants, coordinating technical and vendor teams, establishing clear ownership, and driving timely resolution of functional and cross-workstream issues. Overseeing end-to-end testing and defect resolution for meter-to-cash processes, field completion, device and meter-reading scenarios, exception processing, integrations, and operational handoffs. Managing workstream scope, estimates, dependencies, risks, stakeholder decisions, and escalations while clearly communicating options and impacts to program and business leadership. Leading cutover, reconciliation, training, production readiness, support transition, and post-go-live stabilization activities. Building trusted relationships with client