Data Platform Delivery and Operations - Supervising Associate

Location: Dallas, Akron, Alpharetta, Arlington, Atlanta, Baltimore, Boca Raton, Boston, Buffalo, Charleston, Charlotte, Chattanooga, Cincinnati, Cleveland, Detroit, Grand Rapids, Grandview Heights, Greenville, Hartford, Hoboken, Indianapolis, Iselin, Jacksonville, Jericho, Louisville, Manayunk, McLean, Miami, New York, Orlando, Philadelphia, Pittsburgh, Providence, Raleigh, Richmond, Rochester, Stamford, Tallahassee, Tampa, Toledo, Washington, Austin, Baton Rouge, Birmingham, Chicago, Des Moines, Fort Worth, Houston, Huntsville, Jackson, Kansas City, Memphis, Milwaukee, Minneapolis, Nashville, New Orleans, Oklahoma City, Rogers, San Antonio, St. Louis, Tulsa, Wichita   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.

The opportunity As a Supervising Associate - Data Delivery & Operations, you'll have the opportunity to help shape the future of enterprise data, analytics and AI solutions. Working alongside talented engineering teams and business stakeholders, you'll design, build and support modern data platforms, advanced analytics capabilities and AI-powered solutions that drive measurable business outcomes.   This role offers a unique opportunity to work hands-on with emerging AI technologies, including the development and deployment of intelligent agents, generative AI solutions and cloud-based platforms. You'll collaborate directly with internal teams and stakeholders to translate business needs into scalable technical solutions while helping advance our AI and data capabilities.   If you're passionate about data engineering, AI innovation and solving complex business challenges, this role provides the opportunity to make a tangible impact while helping lead the evolution of AI agent architecture, automation and enterprise analytics.   Your key responsibilities

Execute and coordinate assigned technical work across the design, development, testing, deployment and production support of enterprise data solutions. Manage defined technical deliverables and workstreams, escalating risks, dependencies and decisions to the Assistant Director when required. Investigate technical and production issues, perform root-cause analysis and coordinate fixes with development, testing and business teams. Review code, configurations, data models, data pipelines, business logic and technical documentation for completeness, accuracy and adherence to established standards. Translate stakeholder requirements into clear technical tasks, acceptance criteria and delivery plans. Support quality-assurance and user-acceptance testing, including test-case preparation, defect investigation, resolution tracking and validation of completed fixes. Produce and maintain technical specifications, process documentation, operating procedures, support guides and knowledge-transfer materials. Provide day-to-day technical guidance, share leading practices, support less-experienced colleagues and promote consistent development, testing and documentation standards. Support onshore and offshore transitions through structured knowledge transfer, technical and operational handovers, dependency tracking and post-transition stabilization. Coordinate across geographies and time zones to ensure technical issues are assigned, tracked and resolved.

Skills and attributes for success

Strong data-engineering knowledge across data ingestion and integration, transformation and orchestration, data modelling, data quality and reconciliation, testing and validation, monitoring, issue management, deployment and production support. Ability to review technical designs and work products, identify issues and recommend practical improvements. Ability to provide technical guidance while operating effectively as an individual contributor.