Programme & Change Execution Manager

Job Title Programme & Change Execution Manager Location Birmingham Corporate Title Assistant Vice President You will be part of a central program management team in the Corporate Bank (CB) and Investment Bank (IB) Know Your Customer (KYC) Operations function to develop and oversee the execution of critical transformation initiatives, working in partnership with business, technology and central program leadership teams. You will be responsible for supporting the successful delivery of the transformation of our key KYC processes and controls across technology, operations, and other infrastructure on time. What we’ll offer you A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre. You can expect:   Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them Competitive salary and non-contributory pension 30 days’ holiday plus bank holidays, with the option to purchase additional days Life Assurance and Private Healthcare for you and your family A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year Your key responsibilities You will be part of the Central Programme Management team, providing portfolio management and oversight for a complex and varied set of programmes and projects. You will support Program Leads to develop detailed delivery plans and execution approach. Provide effective delivery assurance by tracking delivery milestones, spend, and benefits delivery. Identify and proactively manage risks, issues, dependencies, and mitigating actions across programme. Set up and run processes to enhance the overall delivery success of the portfolio, and coordinate and prepare key governance updates including upwards reporting to programme operating and steering committees, and central forums. Discover and demonstrate ways to enhance efficiency and productivity of delivery, with a critical eye on effective risk management. In addition, track programme goals and key performance indicators to measure success. Prepare materials to support regular and ad-hoc senior executive communications and regulatory engagement as required and actively manage stakeholders to ensure close collaboration across business, infrastructure functions and technology as well as with other related investment programs. You will also be responsible for the leadership of a small team of PMO / Portfolio Managers Your skills and experience Experience across Programme and Portfolio management in Transformation. Ideally, experience in Operations / KYC / Client Data within a Banking institution End to End Agile experience in large scale technology delivery in financial institutions is preferred. Experience in a Management Consulting or In-house Transformation team is desirable Ability to handle multiple and often competing tasks under tight deadlines. Strong Communication skills and Stakeholder management across global teams coupled with a track record demonstrating a proactive approach and ‘can do’ attitude within a wider team. Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs How we’ll support you Coaching and support from experts in your team A culture of continuous learning to aid progression We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive