Elec Services Supv

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.       This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.   Location: This position is onsite at the Grand Rapids Service Center located in Grand Rapids, MI.  The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).  General Summary of Job Responsibilities

The Electric Services Supervisor work involves planning, organizing, directing, and controlling in areas such as quality systems, safety and construction compliance, site readiness inspections, customer interfaces, storm management, and policy & procedure applications. Initiates and leads project initiatives or change implementation efforts to improve results. Direct responsibility for contractual oversight, including reconciliation of pay items. Involves management and inspection of contract work to include interfaces with other utilities or agencies, approving switching and tagging orders related to work performed by non-company crews and field verification of work completion to contract specifications. May lead up to 15 crews in routine and non-routine work performed on Consumers Energy's HVD system. Leaders can perform effectively and efficiently in routine and non-routine/emergency situations with minimal guidance. Essential Duties and Responsibilities

Manage the scope, schedule and cost of construction projects; apply thorough understanding of policy coupled with leadership skills to resolve process and construction barriers Resolve internal/external customer concerns to final resolution. This includes property restoration, MPSC complaints and addressing concerns over access and easement rights Manage and monitor work performed by non-company crews, including management of contractual items, (i.e. time sheets, invoice approval, SAP management, entering TOA outage requests for scheduling, unitizing of work, redline and records accuracy). Set up and facilitate pre-bid and pre-construction meetings for large infrastructure improvement projects (Rebuilds, Re-has & 3rd party developers). Provide planning, direction, regulatory compliance and oversight to assure completion of work in a safe and cost effective manner Conduct regular safety meetings with contractor crews, site safety visits and investigate and complete necessary incident reports and accident reports; maintain records, prepare and submit required reports for appropriate agencies Lead storm restoration efforts with non-company crews, including using PDM's, line patrol, work order management, operating switching and tagging, taking clearances, 3-way communication and capital work identification. Responsible for work plan adherence, adjustments to work plan (resources, equipment, materials, etc.), backlog management, along with associated coordination with internal stakeholders (Planning and Scheduling, Supply Chain, Engineering HVD & LVD, System Control Centers, CEM, Corporate Safety, Union Safety, Community Affairs, Public Safety, Economic Development, Public Relations, Corporate Account Management, etc.) External Stakeholders (Contractor Company Leadership, Contractor Crews, etc.) and External Customers