Manager Server & Virtualization

Company Overview Why Choose Us? Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs. Our Sustainability Commitment The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives. Job Description Position Overview The Server & Virtualization Manager is responsible for the leadership, performance, and continuous improvement of Novolex’s hybrid server and storage infrastructure, with emphasis on Azure, VMware and Hyper-V. This role oversees an experienced team delivering high availability, secure, and scalable infrastructure services in a fast-paced, complex operational landscape.

The position ensures the reliability, capacity, and operational effectiveness of all server and storage platforms while driving strategic improvements aligned with business growth. Working closely with cross-functional technology teams, including Applications, Network & Communications, End User Compute, and Cloud Architecture—the Server & Storage Manager plays a key role in shaping and delivering enterprise infrastructure strategy.

The individual for this role should possess both technical skills to participate with hands on keyboard, as well as management experience. Key Responsibilities Leadership & Team Management

Lead, manage, and develop the Server & Storage team, including performance management, coaching, training, and career development Promote an open environment where ideas, successes, and lessons learned are shared constructively Lead by example, inspiring high performance and professional growth across the team Train and mentor team members and broader technology colleagues Contribute to the planning, forecasting and controls of the technologies budget Formulate costs for solutions within the respective tower for both IT and business solutions Manages vendor relationships by overseeing contracts, performance, and negotiations to ensure reliable service delivery, cost efficiency, and alignment with organizational objectives

Infrastructure Ownership & Operations

Maintain full ownership of server and storage infrastructure, ensuring high availability, resilience, and performance across on-premises and cloud-based infrastructure Oversee day-to-day operations, ensuring service delivery meets business and partner experience expectations in a 24x7 environment Coordinate internal resources and third-party service providers to ensure consistent and high-quality service delivery Ensure proactive monitoring, incident management, and problem resolution are embedded as standard practices Maintain accurate and comprehensive technical documentation

Strategy & Continuous Improvement

Drive continuous improvement initiatives across infrastructure, processes, and services Plan for future capacity, scalability, and performance requirements aligned with business growth Participating in the Architectural Review Board influencing strategic directions Stay current with emerging technologies, trends, and best practices, applying them to improve operations

Governance, Risk & Compliance

Strong understanding planning through execution of disaster recovery while leveraging Azure and VMware hosted environments Ensure compliance with internal policies, external regulations, and audit requirements