Sr. Software Engineer -CTJ- Poly

Microsoft has an exciting opportunity for a Senior Software Engineer in the Microsoft Specialized Clouds Power Platform team, focused on building, deploying, and operating Power Automate services within Air‑Gapped and Sovereign Cloud environments. Power Automate is a foundational service within Microsoft Power Platform, enabling customers to automate workflows across applications, services, and data systems. In highly regulated and mission-critical environments, these capabilities must be delivered with strict requirements for security, compliance, reliability, and operational excellence. This role sits at the intersection of software engineering and site reliability engineering (SRE). You will work on distributed systems that enable Power Platform services to function in isolated, air‑gapped environments, partnering with Public Cloud teams to bring features to parity while ensuring those features meet the constraints of sovereign deployments. You will be expected to operate with a high degree of ownership—driving design, implementation, live-site operations, and continuous improvement—while contributing to a culture of automation, observability, and operational maturity. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Live‑Site Ownership & Incident Response - Acts as a Designated Responsible Individual (DRI) for service components, owning availability, reliability, and operational health - Participates in on-call rotations, responding to incidents by assessing impact, troubleshooting issues, mitigating customer impact, and driving resolution - Leads or contributes to root cause analysis (RCA) and postmortems, ensuring learnings translate into systemic improvements Service Reliability & Operations - Uses existing tools and develops new capabilities to troubleshoot issues affecting availability, performance, security, and efficiency - Leverages telemetry and monitoring to identify trends, detect anomalies, and proactively improve service health - Drives improvements in observability, alerting, and diagnostics Engineering & System Design - Leads and contributes to architecture and design discussions for components of Power Automate services - Identifies dependencies across teams and incorporates them into design specifications and execution plans - Ensures systems meet performance, scalability, security, and compliance requirements, especially within air‑gapped constraints Deployment & Automation - Develops and improves CI/CD pipelines and deployment systems, enabling safe, repeatable, and automated releases - Drives zero-touch or low-touch deployment automation using internal tooling and safe deployment practices - Improves engineering efficiency by reducing manual operations and operational toil Product & Feature Support - Collaborates with Public Cloud teams to onboard features, resolve dependencies, and align environments - Supports integration and validation across Power Platform services (Power Automate, Dataverse, Power Apps) - Participates in sprint planning, backlog grooming, and execution to deliver engineering commitments Continuous Improvement & Engineering Discipline - Develops a deep understanding of service architecture, code, and operational behavior at scale - Identifies opportunities to improve reliability, performance, and operational maturity, and drives those improvements - Mentors engineers, shares knowledge, and contributes to team standards and best practices - Leverages modern tools, including AI-assisted development, to improve productivity and code quality Qualifications Required/Minimum Qualifications Bachelor's Degree in Computer