Business Operations Support Representative III

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to   provide   highly personalized advice, solutions, and service to clients.     TD Wealth Private Investment Advice (PIA) is ideal for investors who are looking for professional, custom-tailored wealth planning and investment solutions, while   maintaining   participation in the decision-making process   regarding   their financial affairs. The advisors work with clients to design and implement a comprehensive investment strategy, recommend customized investment   solutions   and provide on-going portfolio monitoring and performance reporting aimed at enhancing the client’s financial success over the long-term.   Reporting to the Manager of Client Service, the Business Operations Support Representative provides legendary quality, efficient, and specialized administrative support on a multiple and diverse range of assignments within a dynamic client-oriented sales environment. The ideal candidate is accustomed to responding to an ever-changing fa st   paced environment,   embraces   change, and easily   adapts . They are driven to succeed and want to make a positive impact   with   every interaction. They   possess   and demonstrate problem solving abilities that focus on solutions.

Provide and deliver   a high level   of administrative support to the branch while ensuring   high quality   service and professionalism at every client interaction; going   above and beyond   where   required   Support the Manager Client Service (MCS) in functions related to overall operations and day to day   administration   Implement effective communication of all operational,   administrative   and regulatory /compliance activities as   required . Support the team by continuously developing increased knowledge in all branch   processes   Support coordination of equipment needs for system access, IT support, and able to provide training support where   required   for branch   staff   Coordination and handling of all premise's issues including building issues,   seasonal   and promotional   displays   Maintain and provide ongoing support and improvements to the branch filing   system   Perform office duties as assigned; ensuring changes are implemented and communicated to staff when   required   to ensure   a high level   of compliance following audit   procedures   Support the team by actively promoting/supporting key firm/branch   initiatives   Actively suggest improvements that focus on TD’s vision of building a better bank and above average   standards   Identify   areas to reduce costs on expenditures and bringing ideas to MCS and/or BM for   improvement   Support an up-to-date Business Continuity Management (BCM) Plan and ensure details are communicated to and understood by all staff implementing changes where   required .   Support the branch professionals where required including client   requests   Be an advocate for the client   experience   Other Sundry