Senior Program Director (Onsite Richmond, Virginia)

Description & Requirements

The Senior Program Director is responsible for providing strategic leadership, operational oversight, and financial management for a large, complex portfolio of programs, contracts, or business operations. This executive-level role is accountable for delivering exceptional client outcomes, ensuring financial and operational performance, driving organizational growth, and building high-performing teams. The Senior Program Director serves as a trusted advisor to executive stakeholders and clients while leading cross-functional teams to achieve contractual commitments, strategic objectives, and organizational priorities. This role requires a balance of strategic vision, operational excellence, client relationship management, and people leadership. About the program: The Cover Virginia Operations is primarily composed of a statewide Medicaid call center, an eligibility Central Processing Unit (CPU) responsible for initiating Medicaid eligibility determinations in the VaCMS system, the Cover Virginia Incarcerated Unit (CVIU), which includes both call center and eligibility staff supporting correctional facilities, and a centralized mailroom that manages all incoming mail for Cover Virginia and its localities. Why Maximus? - 🔄 Work/Life Balance Support - Flexibility tailored to your needs! - 💰 Competitive Compensation - Bonuses based on performance included! - 🛡️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - 🌟 Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - 🏝️Unlimited Time Off Package – Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - 🌱 Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - 🏆 Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - 📚 Tuition Reimbursement - Invest in your ongoing education and development. - 🎁 Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - 🌟 Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - 📚 Professional Development Opportunities-Participate in training programs, workshops, and conferences. - 📝Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.

Essential Duties and Responsibilities: - Oversee and manage the Project's financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained. - Ensure program operations comply with all applicable requirements of the contract, as well as state and federal regulations. - Ensure established goals and objectives support the overall project strategies. - Oversee all project administrative operations including budget, financial controls, and human resources. - Plan, develop, and schedule priorities for achieving operational and performance goals. - Review management, productivity, and financial reports and studies to ensure program objectives are met. - Participate in internal audits, research studies, forecasts, and modeling exercises to support project direction and guidance. - Manage operational managers, including monitoring performance, providing mentoring, and professional development guidance. - Capture and maintain resource assignments and utilization across the enterprise to proactively assess and align staffing levels. - Work with internal leadership to facilitate and define priorities including establishing milestones, realistic schedule and securing resources across