Director, Transition, Readiness & Change Management - Tampa, FL

Description & Requirements

Maximus is hiring a Director Transition, Readiness & Change Management to support the successful transition, onboarding, and readiness of a large mission-critical government program. This role will be responsible for workforce transition planning, incumbent workforce capture, onboarding and credentialing coordination, readiness activities, and change management efforts. The ideal candidate will have experience leading large-scale contract transitions, supporting complex government programs, and partnering with stakeholders to ensure workforce readiness and mission success. This position is onsite in Tampa, FL. U.S. citizenship is required. Candidates must possess an active U.S. Government Secret security clearance or be eligible to obtain and maintain a Secret security clearance as required for contract performance. This position is pending upon contract award. Why Maximus ⚖️ Flexibility That Fits Your Life – Work/life balance support with flexibility designed to meet your personal and professional needs. 🏥 Robust Health & Insurance Benefits – Medical, Dental, Vision, Prescription plans, a partially funded HSA, Life Insurance, and additional insurance discounts. 💰 Build Your Financial Future – 401(k) Retirement Savings Plan with Company Match. 🌴 Generous Time Away From Work – PTO, paid holidays, extended sick leave, and Short- and Long-Term Disability coverage. 💙 Wellness Beyond the Workplace – Resources supporting physical, emotional, and financial well-being through the Employee Assistance Program (EAP). 👏 Recognition That Matters – Employee recognition programs that celebrate achievements and contributions. 🎓 Invest in Your Growth – Tuition Reimbursement and professional development opportunities. 🎁 Employee Discounts & Perks – Exclusive savings, special offers, and employee-only benefits. 🌿 Wellness Programs & Resources – Programs and tools designed to support overall health and wellness. 📈 Career Development Opportunities – Training programs, workshops, conferences, and ongoing learning opportunities. 📜 Licensure & Certification Support – Maximus covers the costs associated with renewing required licenses and certifications.

Essential Duties and Responsibilities: - Manage overall operations and performance of assigned contracts including P&L, quality and compliance with all terms and conditions along with preparing and analyzing regular performance reports. - Manage all aspects of the customer relationship for assigned contracts ensuring effective and efficient communication along with addressing and resolving customer complaints. - Provide leadership and direct supervision to assigned employees, including setting goals, monitoring work performance, coaching and evaluating results to ensure that objectives are met. - Manage continual process improvement by monitoring, refining, and optimizing workflow and processes with the goal of continuously improving overall effectiveness (efficiency, productivity, and quality). - Create an entrepreneurial work environment by involvement in developing and hiring superior talent and instilling a culture of accountability, measurability, and discipline without undue bureaucracy. - Interpret policies, procedures, and goals of the company for subordinates. - Participate in the development and monitoring of the operational budget related to assigned contracts. - Work collaboratively and effectively with IT to ensure that product and service applications and technologies are optimized for contract compliance, productivity, and quality performance. - Maintain primary responsibility for ensuring customer satisfaction, resolving compliance issues, and accountability for profit & loss with assigned contracts and lines of business. - Act as the primary point of contact for state officials and other outside contacts for the assigned contract. - Direct and control the activities of a broad functional area through