Collection Team Lead

A trusted partner at more than one million customer locations, Ecolab (ECL) is the global leader in water, hygiene and energy technologies and services that protect people and vital resources. Ecolab delivers comprehensive solutions and on-site service to promote safe food, maintain clean environments, optimize water and energy use and improve operational efficiencies for customers in the food, healthcare, energy, hospitality and industrial markets in more than 170 countries around the world. For more Ecolab news and information, visit www.ecolab.com. Reporting to the Senior Manager of Asia Pacific Order to Cash, the Collections Supervisor position is responsible for driving a world-class Collection function at Ecolab to manage cash flow while supporting the company’s growth, protecting shareholder value and developing associates. What’s in it For You: • Accountable for developing, implementing, and maintaining sound credit policies and processes to ensure prompt, efficient collection of accounts receivable and minimization of bad debt losses. • Provides ongoing leadership to the Collections team, managing a staff of collection associates. • Responsible for identifying IT system issues and communicating to the IT department for resolution. • Responsible to manage the portfolio metrics including Aging, DSO and write-offs. • Receivable portfolio contains the portfolio’s largest account balances and requires significant customer and field interaction. • Compile and communicate monthly collections update to division partners. • Collaborate with non-GBS or other functional leaders. • Interface with external service providers in support of credit & collections. Minimum Qualifications: • BS/BA degree in business, accounting, finance or related field. • Eight to ten years Collections/Customer Service Management or Corporate Finance experience Preferred Qualifications • Minimum 5 years experiences in leading a team • Knowledge of financial statements and risk assessment • Advanced computer skills including MS Excel, Word and Powerpoint •Knowledge and understanding of SAP financial processes. • Quick adoption to diverse system landscape • Strong written and oral communication skills • Excellent negotiation skills • Proven experience in a continuous improvement environment and project management. LSS experience and/or green belt certification a plus • Superior interpersonal skills; including the ability to build rapport with customers, division management, field personnel, peers and associates at all levels • Experience operating in a global Shared Service environment