TikTok Shop - Supply Chain Sourcing Manager (Automation & Fulfillment)

As a Procurement Manager for Fulfilled by TikTok (FBT) in the US, you will be a key player in building the physical backbone of our e-Commerce logistics network. You will be responsible for the strategic sourcing and procurement of critical infrastructure, including warehouse facilities, construction and engineering services, warehouse automation equipment. Your work will directly impact our ability to scale, control costs, and deliver a world-class experience for our merchants and customers. This is a unique opportunity to shape the procurement strategy for a rapidly growing, high-visibility business unit from the ground up.

Responsibilities - Strategic Sourcing & Category Management: - Develop and execute comprehensive sourcing strategies for key categories, including multi-year warehouse leases, general contractors for facility build-outs, warehouse automation equipment (conveyors, sorters, packaging machines, palletizers, AGV/AMR, AS/RS, and non-standard equipment), MHE (racking, conveyors), and related installation services. - Automation Equipment Lifecycle Management: Manage the end-to-end procurement lifecycle for warehouse automation systems—from equipment selection, solution evaluation, and supplier sourcing to RFQ, negotiation, contracting, production oversight, delivery, installation, commissioning, and final acceptance testing. Ensure seamless integration with facility build-out timelines and operational readiness. - Conduct in-depth market analysis to identify, pre-qualify, and develop a robust portfolio of suppliers and partners across the US. - Lead the end-to-end RFI/RFP/RFQ process, from drafting requirements and evaluation criteria to managing supplier communications and scoring responses. - Perform detailed Total Cost analysis to support data-driven supplier selection and negotiation. - Contract Negotiation & Management: - Lead commercial and contractual negotiations for high-value, multi-year agreements, ensuring favorable terms related to pricing, service levels, flexibility (e.g., termination/expansion clauses), and risk mitigation. - Partner closely with Legal to draft, review, and finalize complex contracts, including commercial real estate leases, construction and staffing vendors, and automation equipment supply and integration agreements. - Establish and manage a robust contract lifecycle management (CLM) process, including performance tracking (KPIs/SLAs), change orders, and renewals. - Supplier Relationship & Performance Management: - Serve as the primary procurement point of contact for strategic suppliers, building strong, collaborative relationships. - Build and maintain a tiered supplier portfolio for automation equipment, spanning national/global giants, regional champions, and niche innovators. - Conduct Joint Business Planning (JBP) with strategic suppliers to align on technology roadmaps, cost reduction initiatives, and service continuity. - Proactively manage supplier risks, ensuring compliance with all contractual obligations, insurance requirements, and safety standards. - Cross-Functional Collaboration: - Work hand-in-hand with key internal stakeholders, including Real Estate, Operations, Engineering, Finance, Legal, and EHS (Environment, Health, and Safety). - Act as a trusted business partner, providing procurement expertise and market intelligence to guide strategic decisions related to network expansion and operational design. - Drive alignment on project timelines, budgets, and technical specifications to ensure seamless execution of sourcing projects.