Staff Software Engineer: Platform SRE

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.

Staff Software Engineer: Platform SRE

Every engineer at Flexport ships code that moves real freight across 112 countries. The faster , more reliable and safer they can do that, the faster the world's supply chains move. The PSI (Platform, Security & Infrastructure) team makes this possible: we build and operate the infrastructure and foundations that hundreds of engineers rely on to run Flexport’s products around the clock.

This is not a role where you wait for tickets. You'll look across systems, identify risks before they become incidents, and work with the software engineering and security teams to make our infrastructure more resilient, observable, efficient, secure, and easier to operate.

You'll own and evolve the infrastructure that powers Flexport engineering. That means:

• Designing, building and operating reliable, scalable infrastructure in AWS and other cloud platforms

• Evolving our container orchestration (Kubernetes), Helm charts, deployment systems (Argo) and the guardrails around them to ensure engineers can safely deploy, run, understand and debug their services

• Evolving our observability stack (Openmetrics, Datadog) to make insights into our systems as good and easy to understand as possible.

• Setting standards for our Infrastructure-as-Code codebases (Terraform)

• Creating and supporting developers with CI/CD pipelines (Buildkit, Github Actions), build tooling (Gradle, Bazel, npm/pnpm/bun, Go and Cargo) and artifact repositories (Artifactory, ECR, github)

• Improving our incident response tooling to ensure we can efficiently handle incidents when they occur

• Crossing organizational boundaries to align with product teams and ship changes that impact the whole engineering org

You Should Have

• 10+ years of software engineering experience, site reliability engineering or infrastructure