Senior QA Automation Engineer – Robot Framework

Job Title: Senior QA Automation Engineer – Robot Framework Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Senior QA Automation Engineer – Robot Framework Location: Omaha, NE (Onsite - 5 days a week) Position Summary We are seeking a Senior Test Engineer to drive quality across complex enterprise applications through thoughtful test strategy, hands-on test execution, and scalable automation. In this role, you will partner closely with developers, product owners, business analysts, and project teams to deliver reliable, high-quality solutions across evolving applications, technologies, and business domains. This is an opportunity for a quality engineering professional who brings strong technical expertise, clear communication, problem-solving confidence, and the adaptability to succeed in dynamic environments where priorities and teams may shift based on business needs.

Plan, design, and execute comprehensive testing strategies for complex enterprise applications. Perform manual and automated functional, integration, regression, and end-to-end testing. Analyze requirements, identify quality risks, and develop risk-based testing approaches that balance speed, coverage, and business impact. Design, develop, and maintain automated test suites using frameworks such as Robot Framework, Playwright, and/or Selenium. Integrate automated tests into CI/CD pipelines to improve release confidence and delivery efficiency. Build reusable automation assets and continuously improve test coverage through automation. Conduct API testing using tools such as Postman, REST Assured, or SoapUI. Manage defects through identification, documentation, triage, root cause analysis, and resolution validation. Collaborate with developers, product owners, business analysts, and cross-functional project teams to clarify requirements and resolve quality concerns. Communicate testing progress, quality risks, defects, and recommendations clearly to technical and non-technical stakeholders. Support multiple applications, products, projects, or business domains as priorities evolve. Quickly learn new technologies, applications, and business processes with minimal ramp-up time. Apply knowledge