Head of Operations – NTAM Technology
Northern Trust
- Location
- Chicago, IL
- Work model
- On-Site
- Level
- Staff
- H-1B history
- 27 approvals (FY2023)
- Posted
- 19h ago
Skills
About this role
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Senior Vice President, Software Engineering Head of Operations – NTAM Technology Role Overview The Head of Operations Technology is a strategic technology executive responsible for defining and executing the technology vision, transformation strategy, and delivery roadmap supporting Northern Trust Asset Management's Operations, Administration, Client Reporting, Regulatory, and Client Servicing capabilities. This role operates at the intersection of business and technology, partnering with executive leadership to translate strategic priorities into scalable technology solutions, enterprise platforms, and measurable business outcomes. The position has accountability for technology strategy, portfolio execution, organizational leadership, modernization, AI adoption, operational resilience, and financial stewardship across a diverse global technology portfolio. As a senior technology leader, this role builds and develops high-performing organizations, fosters innovation, and creates trusted partnerships across business, operations, architecture, data, risk, and technology teams to accelerate growth, improve efficiency, enhance client experience, and maintain regulatory compliance.
Key Responsibilities
Strategic Technology Leadership Define and execute multi-year technology strategies , investment priorities, funding decisions, and capability roadmaps aligned with business growth, operational excellence, regulatory requirements, and client outcomes. Lead the modernization and transformation of strategic business platforms supporting client onboarding, reporting, investment operations, regulatory reporting, revenue oversight, and managed account capabilities. Drive modernization, automation, cloud adoption, SaaS platforms, AI, and modern engineering practices to improve scalability, resiliency, productivity , and client service. Executive Leadership & Business Partnership Serve as a trusted advisor to senior business, operations, product, and technology leaders, influencing organizational strategy , technology direction , and measurable business outcomes . Organizational & Talent Leadership Lead global engineering, architecture, DevOps, quality, and software delivery teams. Build high-performing leadership teams through coaching, mentoring, succession planning, and talent development. Foster a culture of accountability, innovation, collaboration, diversity, and continuous learning. Drive agile operating models that improve organizational effectiveness and business outcomes. Portfolio & Delivery Leadership Provide oversight for a complex portfolio of business-critical platforms, products, and transformation initiatives , ensuring governance, financial accountability, predictable delivery, and effective risk management . Drive predictable delivery of strategic initiatives while balancing business priorities, vulnerability management , technical debt reduction, and operational stability. Manage portfolio risk, dependencies, resource allocation, vendor relationships, and stakeholder expectations to deliver successful business outcomes . AI, Data & Innovation