Analyst, Learning and Development

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group . We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. Royal Caribbean Group’s Royal Caribbean International Revenue Management Team has an exciting career opportunity for a full-time Senior Specialist, Administrative Executive Support to the Vice President, Revenue Management   This position will be working onsite from Miami.   Position Summary :   This is a training and facilitation role—not a traditional data analyst position. The Regional Sales Trainer is an integral member of the Royal Caribbean Sales Team whose primary responsibilities will focus on managing the creative, logistical, reporting and some administrative aspects of training initiatives for the sales team and travel advisors across North America. This role ensures the smooth execution of training activities, maintains training resources, and facilitates effective communication within the team and with key stakeholders. The ideal candidate is highly organized, detail-oriented, adaptable to changing priorities, and capable of building strong collaborative relationships to enhance the overall training experience.   Essential Duties and Responsibilities :

Serve as the primary training partner for assigned sales regions, building strong relationships with sales leadership and field sales team members to identify needs and deliver timely, customized learning solutions that support business priorities and strengthen sales readiness. Design, develop, and facilitate engaging instructor-led, virtual, and blended learning experiences for internal sales teams and travel partners, applying adult learning principles and adapting content for audiences of varying experience levels. Translate product launches, deployment updates, promotions, technology changes, policies, and go-to-market priorities into clear, accurate, and actionable training content that equips learners to confidently communicate and sell the Royal Caribbean brand. Create and maintain polished, brand-aligned sales enablement resources, including facilitator guides, presentations, job aids, webinars, digital learning content, and interactive learning activities; ensure materials remain current, accessible, and aligned across training platforms and content libraries. Lead assigned learning programs from strategy through execution, including project planning, stakeholder coordination, content development, scheduling, live delivery, learner communications, and post-program evaluation. Support the ongoing management and continuous improvement of Royal Caribbean University and other learning platforms by reviewing content, monitoring learner engagement, identifying curriculum gaps, and recommending enhancements to the learning experience. Own or support end-to-end onboarding for new sales team members by coordinating schedules across departments, facilitating core training sessions, maintaining onboarding resources, serving as a primary point of contact, and helping new hires transition successfully into their roles. Plan and execute trade-facing webcasts, regional training sessions, conferences, Seminars at Sea, ship tours, and other live learning experiences, including development of creative concepts, speaker coordination, presentation materials, facilitation, and event follow-up. Partner cross-functionally with Sales, Marketing, Go-to-Market, Revenue Management, Hotel Operations, Sales