People Matters Consultant

People Matters Consultant The People Matters Consultant is an outstanding opportunity to become an integral part of Aon Services Corporation's Human Resources team. This role not only offers a chance to work with exceptionally talented colleagues but also places you at the forefront of managing complex employee relations matters. As a key player, you will help ensure flawless performance management, workplace investigations, and case management across the Philippines. As a member of Aon's renowned People Matters group, you will work closely with People Partners, Legal & Compliance teams, business leaders, and colleagues. You will help ensure outcomes are fair, consistent, and legally sound. Your role also involves supporting major, high-risk investigations throughout Asia Pacific, building strong expertise in workplace investigations.

Performance Management Collaborate with People Partners and business leaders to handle complex performance issues in the Philippines. Provide mentorship on performance improvement strategies, capability concerns, and conduct versus performance assessments. Support the development, implementation, and monitoring of Performance Improvement Plans (PIPs). Review documentation, performance evidence, and manager recommendations to ensure consistency and employment law compliance. Support leaders through difficult performance conversations and employment decisions. Advance complex or high-risk matters as appropriate. Ensure all cases are detailed within relevant case management systems and governance frameworks. Investigations and Allegations Management Conduct workplace investigations relating to misconduct, inappropriate behavior, policy breaches, workplace complaints, conflicts of interest, retaliation, discrimination, and other employee relations concerns. Manage end-to-end investigations, including prioritising, planning, witness interviews, evidence assessment, findings, and outcome recommendations. Prepare clear, fact-based investigation reports and executive summaries. Ensure investigations are conducted in accordance with global investigation standards, local employment law requirements, and established People Matters protocols. Support EthicsPoint case management and investigation oversight requirements. Partner with Legal & Compliance, People Security, Compliance, and regional collaborators for cross-functional support. APAC Investigations Specialist Develop and sustain specialist knowledge in workplace investigations and investigation methodologies. Serve as a regional investigations contact for handling complex, sensitive, and high-risk cases throughout Asia Pacific. Provide mentoring and support to People Matters colleagues conducting investigations. Assist with investigation quality reviews, case strategy discussions, and risk assessments. Support the implementation of investigation standards, governance processes, and guidelines across the region. Contribute to capability building and training initiatives relating to investigations. Workforce Management and Employee Relations Assistance Coordinate retained-scope workforce administration duties connected to employee relations case management. Maintain accurate employee relations records, investigation files, case notes, and documentation. Ensure compliance with internal governance, documentation, and record-retention requirements. Support preparation of employee correspondence, outcome letters, and case documentation. Coordinate approvals, workflows, and communications with collaborators involved in employee relations matters. Monitor case progress and ensure timely resolution of matters. Organisational Change Support Support organizational change, workforce restructuring, and position elimination activities as required. Assist with consultation processes, documentation preparation, and employee communications. Support implementation activities while ensuring compliance with local legislative requirements and