BMS Operations Manager

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A) BMS Operations, Exploitation & Reliability (primary) Operate & “exploit” BMS for performance Continuously optimize HVAC plant and building controls through setpoint tuning, schedules, PID/logic adjustments, demand control strategies, and alarm rationalization. Drive energy and comfort performance using trend analytics, baselining, and seasonal strategy changes. Advanced troubleshooting & root-cause analysis Lead diagnosis of recurring alarms, equipment trips, communication failures, and control loop instability. Perform end-to-end fault isolation across field devices (sensors/actuators/VFDs), controllers/DDCs/PLCs, gateways, and supervisory servers. Use trends, histories, packet/network checks, and point-to-point validation to determine true root cause (not symptom closure). System health, availability & lifecycle management Ensure uptime and resilience of BMS servers, workstations, databases, historian/trending, backups/restore validation, and user access controls. Manage preventive maintenance for BMS infrastructure (panels, power supplies, UPS, network switches where applicable, controller firmware, etc.). Maintain cybersecurity hygiene in coordination with IT (segmentation, access rights, patch/firmware planning as permitted, password management, audit trails). Alarm management & operational governance Build/maintain alarm philosophy: prioritization, thresholds, delays, suppression rules, escalation matrices, and on-call/response routines. Improve operator effectiveness through dashboards, SOPs, runbooks, and shift handover quality. Vendor/OEM and SLA management Lead BMS AMC/vendor performance (response time, fix quality, spares readiness, documentation completeness). Validate OEM recommendations, ensure technical correctness, and prevent unnecessary replacements. Documentation & compliance readiness Maintain accurate as-built drawings, point lists, network architecture, controller programs/versions, cause-effect matrices, and change logs. Support audits and internal reviews through evidence-based records (backups, trend logs, incident RCA, maintenance logs). B) Projects / Enhancements (secondary but essential) Deliver BMS upgrades and minor projects Manage enhancements such as new floor/area integrations, sensor additions, control logic modifications, dashboard/reporting buildouts, alarm rationalization projects, and server/workstation refresh support. Own scope, requirements, vendor coordination, site execution planning, and handover. Commissioning, testing & handover Create and execute commissioning plans: point-to-point checks, functional testing, trend verification, and UAT with stakeholders. Ensure clean handover package: updated as-builts, programs, backups, O&M, training, and SOPs. Support larger MEP/fit-out initiatives Partner with project teams to ensure BMS design compliance, integration feasibility, and maintainability. Review control drawings, IO schedules, network designs, and sequences of operation. Key deliverables / KPIs (examples) Reduction in repeat alarms and nuisance alarms (alarm rationalization effectiveness) MTTR improvement for BMS-related incidents; quality of RCA closure BMS uptime/availability; backup/restore success rate Energy performance improvements attributable to controls optimization (where metering supports) On-time delivery of BMS enhancements/projects with compliant documentation