Account Director, Education

About Coursera + Udemy

Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog.

Why join us now?

AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them.

Shape what comes next

By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale.

Coursera + Udemy lets you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.

The Account Director, Education is responsible for driving New Business, Expansion and Renewals within a designated territory. The Account Director, Education will engage with university presidents, provosts, chancellors, and deans, leveraging multiple communication channels. In this role, a structured and repeatable sales process is key to success, as is the ability to work collaboratively and cross-functionally in a fast-paced environment.

• Prospect, engage, and sell to senior education leaders across 4-year institutions, community colleges, and high schools (emerging), as well as other business buying personas within your aligned territory

• Build pipeline for New business in your territory

• Ensure timely renewals and drive growth within existing assigned accounts

• Develop opportunities for cross-sell in established accounts via direct prospecting and partnership with the Sales Development team

• Meet or exceed established weekly and daily activity metrics, consistently drive retention lifecycle activities with install clients, and identify and execute on expansion opportunities, hit quarterly and annual quotas

• Develop a comprehensive understanding of all product offerings, with a focus on understanding buyers, education procurement processes, and expansion through for-credit use cases

• Stay informed about evolving business and technology challenges faced by clients

• 6+ years of experience in a sales-related role selling to universities, colleges, high schools, and education systems

• Proven experience in managing a sales quota and successfully negotiating contracts

• Proven experience selling to university presidents, provosts, and deans, with a strong ability to build lasting client relationships and provide strategic, value-added insights to their business

• Demonstrated ability to collaborate closely with Customer Success teams,