Field Based Community Health Worker

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Field Based Community Health Worker (CHW) position will actively engage health plan members and clinical contacts to increase their engagement with and increase their utilization of their health plan benefits and offerings. The CHW is expected to serve as a field-based resource, meeting with members in direct outreach in their homes and communities and representing the organization in a positive and professional manner. Working Schedule: This position is full time, 40-hour work week, Monday - Friday between the hours of 8:00am - 5:00 pm Central Standard time. Occasionally may work outside these hours due to member's needs. The schedule will be determined by the manager upon hire. This position is a field-based position with a home-based office. You will work from home when not in the field. ` L ocation: Milwaukee, and surrounding communities in Wisconsin (Ability to rent a car if exceeding 100 miles per day) If you reside within the state of Milwaukee, WI , you will enjoy the flexibility to work in both the field as well as remotely* as you take on some tough challenges.

Engage members at their residential homes, senior living apartments, long term care facilities, or within assisted living communities Provide member education regarding programs and their benefit plan offerings Coordinate and schedule members for appropriate clinical service visits, ensuring timely access to care. Build member trust and foster their relationship with Optum health care providers Actively engage with the member to remove any obstacles hindering or preventing them from utilizing their health plan benefits Proactively address any challenges the member may encounter in the future to improve their experience and increase their utilization of benefits and provider engagement, escalate concerns and barriers as appropriate in support of the member Attempt to complete members' appropriate assessments, identify other health plan needs and provide community Resources May complete the Bone density screening-Osteoporosis Management in Women who had a fracture (OMW) for members as appropriate Utilize internal electronic medical record system to document member engagement attempts and ensure improved coding accuracy Plan routes for best time management of schedule and travel time/distance to optimize engagement of identified members Utilize scheduling tools to schedule members for various types of visits; ultimately resulting in an increased Stars gap closure and reducing medical expenses Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance