Senior Creative Account Director, Brand Innovation Lab AU
Amazon
- Location
- AU, NSW, Sydney
- Employment
- Full Time
- Work model
- On-Site
- Level
- Staff
- Posted
- Sep 4, 2026
Skills
About this role
Amazon Ads' Brand Innovation Lab (BIL) is a global creative team that develops custom advertising solutions for brands. We combine Amazon's unique first-party insights, owned channels, and emerging technology to create breakthrough campaigns that go beyond standard ad products. The AU BIL team partners with advertisers to concept and deliver bespoke, experiences - from digital ideas, events, partnerships with Prime Video and mcuh muc more across the Amazon canvas for brands. The Senior Solutions Manager will partner with internal teams to lead key accounts, and scope, pitch and execute one-of-a-kind campaigns for some of the world’s most valuable brands. Through excellence in strategic thinking, relationship management and project management this role will raise the creative bar for brands and their customers. The Senior Solutions Manager helps the team navigate never-been-done-before situations and build lasting relationships with clients by partnering to address business and marketing challenges. The Senior Solutions Manager will also work closely with creative and technical peers within the Brand Innovation Lab and other partner teams (e.g., Alexa, AWS, Prime Video, Twitch). The Senior Solutions Manager will comfortable working with data and AI to find insights and write briefs that bring out the best in our creative team. We are looking for an entrepreneurial, agile leader with experience partnering with Creative, Technical and Sales teams to deliver bar-raising results for advertisers. A person who isn't afraid to wear many hats and get scrappy to find solutions in a small team with a start-up mentality that thrives in change. Key job responsibilities Build relationships with Advertising clients as a partner in addressing their business and marketing challenges, helping them navigate the Amazon Canvas and unlock customer centric innovation. Work with Sales Leads and Directors to help them understand where their business can benefit from Brand Innovation Lab, while identifying opportunities for BIL to innovate to help drive incremental revenue. Learn about new opportunities within and outside Amazon to inspire and push the Creative team to take full advantage of Amazon channels and products. Play a frontline role in leading the development of pitches and proposals to Advertising clients. Manage the intake vs. available resourcing process, striking the balance of saying “yes” to finding alternative solutions. Utilize the team’s Salesforce and Asana systems ensuring data quality and output. Foster internal relationships both on an individual level and on behalf of Brand Innovation Lab. A day in the life You'll partner with Art Directors, design technologists, program managers and producers to create innovative work by hacking the Amazon canvas (Alexa, Twitch, Prime Video, etc). You'll work on projects that benefit the end customer while pushing the creative envelope. And with new tech rolling out all the time, there's always an opportunity to create something innovative on behalf of our clients. Some days you'll be helping set strategy for a key project, others you'll be project managing a complex never-been-done-before project removing ambiguity and laying a path for the team to succeed. You'll be leading pitches to senior stakeholders and evangelising the role of creativity in driving business outcomes and improved customer experiences. You'll be able to wear many hats to get the best creative outcome from project managing, strategy to digital and video production.
About the team
The Brand Innovation Lab team is the internal group within Amazon that creates one-of-a-kind campaigns and activations for global advertisers, like Pepsi, Lego, McDonald's, Samsung, and Mars. Using all of the different platforms within the Amazon canvas (Custom landing pages on Amazon.com.au, Alexa, Twitch, Prime Video, etc.), we create campaigns that reach millions of Amazon customers across our digital channels and out in the