Calibration Supervisor

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

This position works out of our Abbott Park, IL location within the GES Global Engineering Services division. The Calibration / Field Service Supervisor leads a team of calibration and field service technicians responsible for calibration, maintenance, repair, and measurement assurance activities supporting manufacturing, laboratories, utilities, facilities, and research organizations. Leads operational activities for Analytical Services, Pipette Calibration Services, and Field Calibration Services. Focuses on resource coordination, technical leadership, customer support, employee development, compliance, and operational excellence while ensuring measurement traceability and regulatory compliance.

Team Leadership and Operations  Lead, coach, mentor, and develop a team of calibration and field service technicians supporting Abbott Park and Des Plaines operations.   Establish work priorities and assign resources to ensure customer commitments, service levels, and business objectives are achieved.   Monitor team performance, workload distribution, productivity, technical competency, safety performance, and quality metrics.  Support hiring, onboarding, training, performance management, succession planning, and employee development activities.  Foster a culture of accountability, customer service, technical excellence, and continuous improvement.  Calibration and Field Services  Direct calibration, maintenance, troubleshooting, repair, and qualification activities for analytical, laboratory, manufacturing, utility, and facility instrumentation.   Ensure the execution of calibration services supporting analytical instruments, pipettes, measurement standards, and field instrumentation.   Perform as-needed calibrations and provide technical guidance and escalation support for service, calibration, qualification, and measurement-related issues for complex instrumentation in each of the measurement disciplines.  Ensure measurement traceability through effective management of standards, reference materials, and calibration systems.   Participate in the development and implementation of calibration methods, procedures, and measurement best practices.   Review and approve calibration records, and support investigations involving out-of-tolerance conditions, instrument failures, deviations, and corrective actions.  Customer and Technical Support  Build strong working relationships with internal customers, vendors, quality, engineering, manufacturing, facilities, and research organizations.   Act as the primary point of contact for calibration service