Billing Analyst I

Robert Half is seeking a Billing Analyst to join the Billing Analyst team. The team is responsible for analyzing client special billing requirements and determining best course of action. The team is ultimately responsible for negotiating and influencing the Field and clients on the most appropriate billing set- up to meet client needs and the most effective of invoicing RH's clients. They are the first line of defense in trouble-shooting invoicing/ billing issues and customer service inquiries and are also in a unique position in identifying emerging business requirements. In addition, the Billing Analyst team works closely with the Billing Production team by setting up templates and special billing profiles that assist them in the distribution of invoices. The team interacts with RH Field Sales offices, support staff and clients while responding to inquiries as required.

Analyze client requirements for effective master data and invoicing set-up and make the determination of whether it requires a manual or systematic set-up. Create client profiles and instructions to guide the Production team on invoice special handling and distribution. Resolve invoicing issues. Prepare inter-unit/ intercompany adjustments, rebates, account reconciliations, and internal reports. Prepare rebate calculations, create journal entries for same, and prepares check requests for clients. Sales tax support in researching and resolving tax calculations, exemptions, and invoicing issues. Also, reviewing tax certificates and providing tax guidance. Provide extensive customer service (as a member of the Billing Customer Service team) to internal/external clients. Resolve system invoice errors. Investigate and resolve BIRs (Bonus Investigations Reports) or sales bonus inquiries. Participate in User Acceptance Testing resulting from changes, upgrades or enhancements to the systems or technology. Identify or contribute to process improvements. Responsible for adhering to RH policies and procedures, internal controls and Sarbanes-Oxley requirements. Handle special projects as assigned.

Bachelor’s degree in Business, Finance, Accounting or equivalent, relevant work experience. With a degree, 3+ years’ experience in a financial or accounting position with an emphasis on billing, without a degree, 5+ years’ experience. Highly analytical with excellent reconciliation experience and sound accounting working knowledge. Prior experience in an ERP (preferably PeopleSoft Financials) and high volume processing environment required. Proficiency in Microsoft Office (Excel, Word, Outlook) 10 -key and Windows application. Web billing platform experience preferred such as Ariba and Coupa, among others. Ability to clearly and concisely convey ideas both verbally and in writing in a professional business setting. Must be highly organized, detail-oriented, service oriented, and demonstrate problem solving ability while prioritizing job responsibilities. Perform as a team player while being able to independently complete tasks in a coordinated environment. Must be able to exhibit customer service and a high level of professionalism. Ability to grasp new concepts, including technology. The typical annual salary range for this position is shown below and is negotiable depending upon experience and location. $49,000.00 - $72,000.00 We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our