Senior Product Owner

Requisition 40375: B4 Senior Product Owner  A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a  completed job application to give you the best opportunity to be considered. A complete resume helps us to better understand your unique  background, relevant experiences, and passions. We look forward to learning about you. Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail.   As part of Norfolk Southern, you’ll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win. Job Description

Our Senior Product Owners are key members of an Agile Product Management team responsible for driving innovation and value Norfolk Southern’s suite of digital platforms. The role bridges the gap between intermodal terminal operations and technology delivery by partnering with terminal managers, operational leaders, internal stakeholders, and gate/yard personnel to facilitate the collection of business needs.  The primary focus is forward-looking by defining and communicating features and associated Objective & Key Results (OKRs) for the upcoming quarters using a product roadmap. The Senior Product Owner is also accountable for in-sprint delivery with close collaboration with the team Product Owner(s), when applicable. The Senior Product Owner works with the IT scrum team to refine the features in the backlog for the next quarter, define and communicate priorities, and ensures the business needs are incorporated in the creation of user stories. The role commits user stories to the next 2 sprints during Sprint Planning and facilitates sprint demos to the business owners at the end of each sprint.  Principal Duties

Product Strategy & Roadmap Ownership  •    Define and document the purpose, value, and benefit hypotheses for upcoming product features.  •    Develop and maintain a strong understanding of business domain, objectives, and strategic goals.  •    Define and communicate features, priorities, and associated Objectives & Key Results (OKRs) using the product roadmap for upcoming quarters.  •    Assign and validate business value to features using data to inform prioritization decisions.    Backlog Management & Sprint Execution  •    Refine and maintain a ready backlog of features and user stories for upcoming quarters.  •    Ensure business needs are accurately translated into high-quality, clearly defined user stories.  •    Accountable for the quality and readiness of user stories, with refinement and review completed at least one week prior to Sprint Planning.  •    Commit user stories for the next two sprints during Sprint Planning in collaboration with the IT Scrum Team.  •    Partner with Scrum Team members to address dependencies, escalate impediments as needed, and ensure in-sprint delivery.    Delivery, Release & Quality Accountability  •    Coordinate and support product testing activities for the current sprint to meet quality expectations.  •    Provide Go/No-Go recommendations and decisions for releases in collaboration with IT and business stakeholders.  •    Coordinate release impacts, processes, and change delivery with business owners, including preparation and execution of Change Management Plans (e.g., Salesforce quarterly releases).    Stakeholder Engagement & Communication  •    Collect, refine, and validate business