Support Engineer - APAC Risk, Treasury & Post-Trade

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies.

Optiver’s Sydney office is one of the primary players within Asian markets, trading a range of products. Established in 1996, we're an active participant on the Hong Kong, Korea, Singapore, Taiwan and Japan exchanges, and act as Optiver’s APAC head office.

We are looking for Support Engineers to join our APAC Risk, Treasury, and Post-Trade IT team in Sydney. Our team builds and runs the systems Optiver uses to measure and control its risk exposure, fund its trading, and process its trades after execution. When these systems encounter problems, Optiver's ability to trade safely is affected. Our users are the traders, risk managers and middle-office staff across our APAC offices who depend on these systems every day. Our platforms sit at the end of a chain of internal services, exchanges, brokers and clearers. You'll own their day-to-day operation and the investigation when something looks wrong. The symptom is often a wrong number rather than a stopped process.

• Own day-to-day production support for the risk, treasury and post-trade platforms: investigate incidents from the first alert through to root cause, write and ship the straightforward fixes yourself, and escalate to the development team where deeper domain knowledge is needed.

• Work with stakeholders to establish the real impact of an issue and keep them informed while you resolve it.

• Drive problems to resolution even when the cause sits outside the team.

• Reduce the support burden by automating manual workflows, removing recurring failure modes and improving alerting, monitoring and diagnostics.

• <p