Account Manager

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

As Account Manager, you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, Smurfit Westrock plants and Customer locations while effectively providing specialized support for designated Smurfit Westrock customers. Goal is to support Net New and Incremental Business. Additionally, this position will provide a value-based selling approach to engage Smurfit Westrock resources at designated locations to ensure customer critical business issues/needs are met. How you will impact Smurfit Westrock • Serve as the liaison between Smurfit Westrock and customer to support supplier plants in improving overall customer service • Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customer • Ensure the needs of customers are met while aligning to meet MD business objectives • Assist with budget development and management cross-functionally with Sales and Financial Managers • Develop understanding of customers’ market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing lines • Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value • Complete and develop Opportunity Plans that are in support of and align with Corporate Account’s Key Account Profiles (KAP’s) • Review Opportunity Plans with VP Sales on a regular basis • Partner with production, manufacturing, and account team to ensure customer needs are properly communicated Coordinate and drive Quarterly Business Reviews What you need to succeed: • Bachelor’s degree preferred • 5+ years of related experience in sales, project management, and/or technical training • 2 to 3 years of experience in corrugated sales preferred • Possess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industry • Proven experience with packaging systems • Demonstrated sales competence and business acumen • Ability to provide clarity to complex problems and develop long-term solutions • Ability to manage multiple accounts and deadlines and interact effectively with people from varying functions and levels • Possess effective leadership qualities and insightful business judgment • Excellent computer skills including Word, Excel and PowerPoint • Excellent written and verbal communication skills

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.