Reliability Engineer, Product Reliability
Amazon
- Location
- VN, Hanoi
- Employment
- Full Time
- Work model
- On-Site
- Level
- Mid
- Posted
- Aug 28, 2026
About this role
This is a Reliability Engineering role. While Reliability testing is one component of the work, this role is fundamentally about driving product reliability from design through mass production. The ideal candidate brings a strong engineering design background and applies that expertise to ensure robust, field-ready products. We are looking for an engineer who: • Thinks like a designer — understands how design decisions impact long-term reliability • Acts like a project leader — drives issues to resolution across teams and geographies • Bridges design and manufacturing — ensures reliability intent is preserved from concept through mass production If you have a design engineering background and are passionate about building reliable products at scale, this role is for you. Key job responsibilities The Reliability Engineer will lead reliability engineering and operations activities throughout the device execution phase. This role works closely with the core team and contract manufacturers (CM/ODM) to manage system NPI builds and reliability qualification in China, as well as conducting and driving failure analysis for issue resolution.
Key Responsibilities
1. Design Collaboration (Early Phase): Partner with the design team during early program phases to contribute to design reviews, DFMEA, and design improvements — leveraging reliability insights to influence product architecture and robustness. 2. NPI Build Management: Manage system engineering builds in Asia, serving as the reliability representative to ensure builds meet qualification standards. 3. Reliability Validation Oversight: Manage contract manufacturers to ensure correct and on-time reliability test execution, while maintaining test integrity and data quality. 4. Progress Reporting & Issue Tracking: Report reliability execution progress and issues; track issues from creation through to closure with clear ownership and timelines. 5. Failure Analysis & Corrective Action: Drive and cooperate with cross-functional teams (EE, ME, firmware, quality) on root cause analysis and corrective actions for issues discovered during testing. 6. NPI-to-MP Transfer: Manage the transition from NPI to mass production, ensuring consistent reliability qualification testing and stable reliability levels across different manufacturing sites. 7. Sustaining Support: Support factory escalations, post-ramp qualification activities, and component-level reliability assessments.