Logistics Scheduler, Intra-Week Planning (IWP)

SHIFT PATTERN: IWP 12:00 - 20:10, Fixed Weekend Pattern Do you want to learn how the most complex transportation network is managed on a daily basis? Our entire business is focused on delighting our customers. We strive to stay agile from the second an order is placed online and throughout the seamless coordination of that order behind the scenes. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together and aren’t content with just with the status quo. We’re aiming to become the most customer-centric company on Earth. As a Logistics Scheduler you will have the opportunity to create world-class customer experiences leveraging your innovation, team player and problem solving skills. Key job responsibilities - Execute and monitor the volume flow, affecting tens of thousands of packages at EU level. - You will be accountable for planning accuracy, cost and customer experience. In addition, you will be instrumental in developing best practices and standard work for the network. - Ensure targets and service deadlines are met, according to regulatory requirements. - Communicate with various departments, facilitating the flow of information between different stakeholders and resolving any potential issues that impact business continuity. - Conduct research into process improvement initiatives and taking real-time decisions by taking a step back at strategic intervals to take in the bigger picture. - Maintain and report up to date and accurate statistics, management reports and analysis. A day in the life This position is office-based in Barcelona. As a Logistics Scheduler you will work across the EU in a cross-functional environment with the Supply Chain, Distribution Centers, and Ground Transportation teams, in order to support our day-to-day operations to ensure the timely delivery of shipments to our customers. Within the wider Central Operations team, your role will be to focus on the last-mile forecasting and capacity, playing a key role in our delivery stations operative supporting all EU countries.

The Intra-Week Planning (IWP) team is responsible for short-term volume forecasting and capacity planning across Amazon's last-mile delivery network in Europe. Based in Barcelona, the team produces daily forecasts that help Delivery Stations across nine countries (Austria, Belgium, Germany, Spain, France, Ireland, Italy, Netherlands, and the UK) prepare for what's coming — from expected package volumes to staffing and driver needs. In practice, this means the forecasts you help produce directly influence how many drivers are on the road, how stations plan their shifts, and how quickly customers receive their packages. The team works at pace, responding to real-time changes in demand and network conditions that aren't captured in longer-term plans, making it a fast-moving, high-impact environment where your work is felt across the entire European delivery operation