Specialist - F&A - I2C 4A

Specialist - F&A - I2C Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Roles and Responsibilities • Execute day-to-day billing activities for Media clients in accordance with client-defined processes and timelines in ERP (Microsoft Dynamics - 365) • Create, review, validate, and process customer invoices with a high degree of accuracy and timely dispatch of Invoices • Billing Portal setup and maintenance • Ensure timely billing of media campaigns across traditional, digital, and programmatic advertising platforms • Review contracts, rate cards, and supporting documentation to ensure accurate invoice generation • Perform billing adjustments, credit notes, re-bills, and invoice corrections as required • Investigate billing discrepancies and coordinate with internal and external stakeholders for resolution • Prepare reports detailing unbilled Revenue status • Ensure adherence to established turnaround times, productivity targets, and quality requirements • Support month-end and quarter-end billing activities to ensure timely financial closure • Develop expertise in Media Billing processes, including media campaigns, advertising schedules, and client invoicing requirements • Work on media platforms/ERP such as Microsoft Dynamics 365, and other client-specific applications • Ensure accurate setup and maintenance of billing-related master data • Support reconciliation activities between billing systems and financial records • Respond to client and internal queries related to invoices and billing transactions • Provide timely updates on pending issues, billing exceptions, and resolution status • Develop end-to-end process knowledge and act as a Subject Matter Expert (SME) for assigned billing processes • Support training and knowledge-sharing sessions for new team members • Assist in documenting process updates, work instructions, and standard operating procedures • Identify opportunities for process improvements and automation • Participate in process transitions, system upgrades, and stabilization activities • Ensure compliance with company policies, internal controls, and client requirements • Escalate process risks, exceptions, and control issues on a timely basis • Execute day-to-day cash application activities for Media clients in accordance with client-defined processes and timelines • Process and post customer receipts, wire transfers, ACH payments, lockbox receipts, and manual remittances accurately and within agreed turnaround times • Perform timely allocation of cash receipts against open invoices while maintaining high accuracy levels • Research and resolve unidentified, unapplied, and misapplied cash transactions • Review remittance advice