IT Tech

We anticipate the application window for this opening will close on - 11 Sep 2026   Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life IT Technologist at Medtronic, emphasizing onsite technical support, infrastructure maintenance, vendor coordination, and collaboration across various environments, requiring technical expertise in networking, operating systems, and cybersecurity, with a commitment to diversity, inclusion, and continuous learning. We’re working a minimum of 4 days a week onsite at the Mansfield, MA or Newton, MA sites. Relocation assistance is not available for this role.                     Responsibilities may include the following and other duties may be assigned. Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes. Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards. Evaluates interface between hardware and software, operational requirements and characteristics of overall system. Establishes and documents system design, parameters and formats, ensures hardware and software systems functionality, performance and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities. Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage. May document testing and maintenance of system updates, modifications, and configurations. May act as a liaison with key technology vendor technologists or other business functions. Function Specific: Strategically design technology solutions that meets the needs and goals of the company and its customers/users. Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required. Gather and prioritize integration requirements. Test the quality of a product and its ability to perform a task or solve a problems.

2+ years of experience with a high school diploma or equivalent. Able to Travel up to 30% Must have valid driver's license Ability to lift equipment up to 50 pounds Willing to support after-hours, weekends and participate in on-call rotations when critical support is needed Preferred Qualifications: Demonstrates a strong customer-support mindset along with excellent problem-solving and analytical skills. Proven, repeatable troubleshooting routines that balance speed, safety, and documentation. Solid grasp of infrastructure dependencies and how systems interconnect. Knowledge of routing, switching, firewalls, wireless infrastructure. Experienced in OS installations, basic configurations, and performing remote management tasks. Commitment to continuous learning through formal training and self-directed education. Adept at developing trusted partnerships with end users, identifying their requirements, and converting them into practical technology solutions. Understanding of basic cybersecurity principles and best practices Hands-on work with knowledge management (creating/updating KBs, playbooks, runbooks). CompTIA A+ CompTIA Network+ CompTIA Security+ For Baccalaureate degrees