Instructional Designers - Allstate Claims University

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Allstate is seeking Casualty Learning & Development Consultants to support the design and development of our Casualty Injury College, an innovative learning program focused on building adjuster capability and performance. In this remote role, you will create engaging, adult-learning experiences that strengthen claim judgment, evaluation accuracy, negotiation effectiveness, and customer communication skills. Working closely with business partners and subject matter experts, you will design practice-based, real-world learning solutions that drive measurable improvements in quality, cycle time, and customer satisfaction. If you have instructional design experience and exposure to insurance claims, particularly casualty or injury claims, we encourage you to apply and help shape the future of adjuster development at Allstate!

Designs and delivers learning offerings that are developed and aligned to business and enterprise strategy as part of an agile team; Ensures talent management practices are supported consistently within learning offerings. Maintains catalog of offerings and recommends content to meet business unit and enterprise needs. Participates in audit and quality reviews of learning systems. Coordinates the initial set-up of classes, which includes reviewing the class list and preparing materials for the class. Builds and maintains relationships with business partners, clients and cross-functional teams; Drive adoption of skills-based culture to empower and develop meaningful business-relevant skills through design and delivery of learning. Measures learning effectiveness and shares recommendations to help improve learner understanding; Provides support for learners as needed. Coaches and supports learners as they work through learning exercises. Functional Skills Proven experience designing and developing end-to-end learning solutions for adult learners. Strong knowledge of instructional design methodologies, adult learning principles, and performance-based learning strategies. Experience creating blended learning solutions, including ILT, vILT, eLearning, job aids, assessments, and performance support tools. Proficiency with instructional design and content development technologies (e.g., Articulate Storyline/Rise, Camtasia, Adobe Creative Suite, Microsoft 365, AI-enabled learning tools). Strong stakeholder management skills with the ability to partner effectively with SMEs, facilitators, business leaders, and cross-functional teams. Excellent communication, consultation, presentation, and relationship-building skills. Experience measuring learning effectiveness and leveraging data to drive continuous improvement. Ability to quickly learn complex business processes and translate them into effective learning solutions. Insurance, claims, financial services, or other regulated-industry experience preferred.

This job does not have supervisory duties.

Learning and Development (L&D), Learning Effectiveness, Learning Materials Development, Training Instruction, Training Programs Compensation Base compensation offered for these roles: L&D Consultant I: $53,500- $86,400 L&D Consultant II: $56,000 - $93,250 L&D Sr Consultant I: $62,100 - $105,300 L&D Sr Consultant II: $65,600 - $111,550 These are annually and based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the