Manager, Interconnection

At Sunrun, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. To do it, we’re designing a dynamic culture where employee development, well-being, and safety come first. It’s why we’ve become the #1 home solar and battery company in America. We’re unlike any other residential energy company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

We’re on a mission to make energy more reliable and affordable for more people. We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs. Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses. As a leader at Sunrun, you’ll bring our leadership principles to life by creating the experience, leading by example, and communicating well & often.  You’ll lead by example to integrate AI tools into your daily routines and champion the responsible adoption of AI. Empower your team to explore these tools and build AI skills to improve efficiency and decision quality in their work. You’ll keep score to drive results, develop people to help them grow, and build a deliberate safety-focused culture where our values shine: We Love People, We Love to Create, and We Love to Run. Most importantly, you’ll attract and retain top talent to help Sunrun build the best team on the planet. Together, we run.

SUMMARY The Manager, Interconnection- Multifamily is responsible for ensuring successful utility interconnection for Sunrun customers. This person will lead a team of interconnection experts and leaders who are laser focused on understanding utility requirements, making high quality submissions, building great relationships and fast turnaround times. The Manager, Interconnection will own planning, pipeline execution, performance management, and ongoing process improvements for the Multifamily interconnection pipeline. ESSENTIAL DUTIES AND RESPONSIBILITIES  Lead team of employee and vendor resources to obtain utility interconnection for Sunrun customers within their regions with a focus on overall customer satisfaction. Establish operational objectives including forecasting and tracking interconnection volume and cycle time along with required headcount and budget. Manage pipeline execution for interconnection, monitor upstream performance and implement proactive processes to reduce cycle time and rework Set performance standards and targets for Interconnection team members and utilize scorecards, tools, and other systems to manage team performance Identify pipeline issues, trends and concerns. Implement mitigating actions, and work with stakeholders across the business to implement policy and process changes in response to changing utility requirements. Deliver overall pipeline performance and cycle time insights to the Director of Rebates and Interconnection and other regional partners in the business. Regularly meet with other department leadership such as Install teams, Sales, Design, Permitting and Project Management on pipeline progress and cycle times, ensuring customers are activated as expediently at possible Build strong working relationships with utilities and incentive programs, fostering a collaborative spirit to drive process simplification and fast issue resolution. Collaborate with Products and Policy to launch new markets and products. Identify opportunities to streamline processes, improve customer experience, and increase realization. Work cross functionally with stakeholders to drive larger-scale changes and improve operations Drive performance expectations and