Facilities Manager

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    The Facilities Manager is responsible for the overall management, performance, and strategic direction of facility operations. This role oversees building operations, financial performance, vendor management, client relationships, compliance, and capital planning. The Facilities Manager directly supervises the Chief Engineer and ensures maintenance and operational activities align with business objectives, client expectations, and safety requirements.

Leadership & Team Management Provide leadership and direction to the Chief Engineer and facility operations team. Establish performance expectations, goals, and development plans for direct reports. Foster a culture of safety, accountability, customer service, and continuous improvement. Coordinate resources to support operational requirements and client priorities. Facility Operations Ensure safe, reliable, and efficient operation of all building systems. Oversee maintenance programs managed by the Chief Engineer, including preventive, predictive, and corrective maintenance. Review operational performance metrics and implement improvement initiatives. Conduct regular facility inspections and operational reviews. Financial Management Develop and manage operating and capital budgets. Review and approve expenditures, purchase requests, and service contracts. Identify and implement cost-saving initiatives while maintaining service quality. Monitor financial performance against budget and forecast future needs. Vendor & Contractor Management Manage service providers and contractor relationships. Develop scopes of work, review proposals, and negotiate contracts. Monitor vendor performance, compliance, and service delivery. Client & Stakeholder Management Serve as the primary client contact for facility operations. Lead governance meetings and present operational, financial, and project updates. Respond to escalated facility concerns and ensure timely resolution. Build strong relationships with clients, occupants, and business partners. Compliance, Safety & Risk Management Support environmental, sustainability, and energy management initiatives. Promote and maintain a strong safety culture.

Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or related field preferred. 5+ years of facilities management experience. 2+ years of leadership experience managing technical teams. Experience managing operating budgets and vendor contracts. Strong client relationship and stakeholder management skills. Success Measures Client satisfaction Budget performance Building uptime and reliability Safety and compliance performance Capital project delivery Preventive maintenance completion rates Team engagement and development This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site –Malvern, PA If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.