Facilities Associate Lead

The Facilities Associate Lead is accountable to lead and coordinate complex facilities operations and planning activities to ensure safe, efficient, and cost-effective workplace environments. This role uses extensive experience and sound judgment to resolve non-route issues, guide daily work activities, and drive improvements to facilities processes and service delivery. Essential Functions Lead daily facilities operations for assigned sites or functions, ensuring consistent application of workplace, safety, and service standards Serve as escalation point for complex or critical facilities issues; prioritize work orders, coordinate resources, and drive resolution with minimal oversight Oversee and direct work performed by vendors and internal resources, ensuring quality, compliance, and adherence to contractual and operational expectations Evaluate facility conditions and space utilization needs; recommend improvements, coordinate corrective actions, and support mid-scope facilities initiatives Plan and coordinate office layouts, furniture and equipment moves, and space reconfigurations requiring judgment, sequencing, and stakeholder coordination Support lease administration and vendor contracts by monitoring compliance, resolving service issues, and maintaining accurate records Administer and safeguard physical security and access systems; ensure access controls align with policy and operational needs Contribute to facilities process improvements, workflows, and standards; may train or coach others on procedures or systems Comply with Company and department policies and standards; performs other duties as assigned Minimum Requirements High School Diploma or Equivalent 5 years Experience in a facilities, office support, building operations, or related environment Skills and Abilities Proficiency in using facilities management systems, work order tracking tools, and access control systems Strong customer service and collaboration skills, with the ability to work effectively across teams and with employees, contractors, vendors, and regulatory authorities Demonstrated problem-solving and analytical skills to assess facilities issues and coordinate timely, effective solutions Functional technical knowledge of corporate office and warehouse building systems, workplace standards, and maintenance operations Solid project management, organizational, planning, and prioritization skills, with the ability to meet deadlines and adapt to changing priorities High attention to detail and accuracy when managing work orders, access authorizations, and facilities documentation Ability to operate standard office technology and Microsoft applications (Word, Excel, Outlook, SharePoint, Teams) Effective verbal and written communication skills, including the ability to read, interpret, and exchange information from electronic and written documents Ability to comply with applicable safety protocols and personal protective equipment requirements, and to work comfortably in both office and warehouse environments Preferred Licenses and Certifications Valid driver’s license with a clean driving record Upon Hire Required Project Management certification (e.g., CAPM, PMP) or Facilities Management credential (e.g., FMP) Preferred Physical and Cognitive Demands Communicate/Hearing Frequently Communicate/Talking Frequently Learn New Tasks or Concepts Frequently Make Timely Decisions in the Context of a Workflow Frequently Stationary Position (Standing) Frequently Stationary Position (Seated) Frequently Transport - Lifting/Carrying 0-10 lbs Frequently Transport - Lifting/Carrying 11-20 lbs Frequently Transport - Lifting/Carrying 21-30 lbs Frequently Complete Tasks Independently Constantly Maintain Focus Constantly Remember Processes & Procedures Constantly Vision Constantly Exerting Force - Pushing/Pulling 0-20 lbs Occasionally Exerting Force - Pushing/Pulling 21-40 lbs Occasionally Hand/Eye Coordination Occasionally Transport -