SR MGR QUALITY

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SR MGR QUALITY

3/26/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview: The Global Operations Quality Senior Manager is responsible for driving and coordinating all quality-related activities across product group [cable / connector] within the DDN Business Unit. The role supports all factories that manufacture products within the product group, ensuring the achievement of key quality metrics such as Cost of Poor Quality (CoPQ), Total Complaints Per Shipment [TCPS], Safe Launch effectiveness, and systemic issue resolution. While factory quality is owned by site operations, this position provides strategic quality leadership, ensures consistent execution of global quality standards, and strengthens collaboration among product-group factories. The Senior Manager acts as a key partner to engineering, operations, supplier quality, and customer teams to ensure robust quality performance and risk mitigation throughout the product lifecycle. This position contributes to BU level quality strategies through alignment with the Global Operations Quality Director, serving as the quality interface for assigned product groups and ensuring readiness, compliance, and continuous improvement across all supporting factories.   Job Requirements

Position Responsibilities: Operational Quality Leadership for Assigned Product Group •    Drive product-group quality strategy and execution across all supporting factories to ensure consistent achievement of CoPQ, TPPM, and customer-return metrics. •    Facilitate and animate the quality network for assigned factories, ensuring alignment to BU-level priorities and standardized quality practices. •    Support systemic problem-solving through coordination and facilitation of 8D, PFMEA, DFMEA, and read across activities.   Program & Launch Quality •    Participate in New Product Introduction (NPI) activities for the product group, supporting APQP deliverables, risk assessments, and process capability validations. •    Ensure robust Safe Launch execution at receiving sites for dual-site or multi-site deployments related to the assigned product group. •    Review and confirm readiness of control plans, SPC, and capability metrics for new or modified programs. Customer & ODM Quality Interface (Product Group Level) •    Provide quality support to customer and ODM accounts relevant to the assigned product group. •    Support issue escalation, root-cause analysis, and