Part Time - Back End Clerk - Flexible

Key Responsibilities Process customer returns in accordance with company policies and procedures Execute Return-to-Vendor (RTV) and Return-to-Manufacturer (RTM) processes, including documentation, packaging, and shipment preparation Coordinate vendor credits and replacements as required, following established guidelines Sort and disposition returned merchandise (restock, return, dispose) based on condition and policy Maintain accurate records of all return transactions and associated documentation Assist with receiving shipments, including unloading trucks and verifying merchandise against shipping documentation Process receiving paperwork and update inventory systems accurately Ensure merchandise is properly labeled, stored, and routed to appropriate locations (sales floor, backroom, or return processing) Support inventory accuracy through routine checks and report discrepancies to leadership Generate and review standard reports related to returns, damaged goods, and inventory exceptions Coordinate with receiving and store teams to ensure efficient product flow Maintain organization of backroom and return areas Follow all safety procedures related to material handling, hazardous materials, and equipment use Identify and properly handle hazardous or restricted items in accordance with guidelines Maintain a clean, organized, and safe work environment Provide basic support for customer return inquiries when needed Communicate with vendors or manufacturers to facilitate returns, credits, or replacements following standard procedures In addition, the Back-End Clerk plays a key role within the Receiving Office, supporting administrative and logistical functions. Responsibilities include maintaining accurate record retention, confirming inbound and outbound truck schedules, and completing daily and weekly operational reports. This role also involves managing items that are out for repair, handling claims and inventory adjustments and providing support to receiver/stocker teams with truck unloading and purchase order (PO) processing as needed This individual may be held accountable for other duties as assigned Preferred Qualifications High school diploma or GED 1 year of experience processing and filing merchandise receiving paperwork 1 year of experience with store inventory receiving and administration 6 months of experience in warehouse data entry/bookkeeping 6 months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment 6 months of retail experience accepting or processing returns Pay Range: $15.50 - $16.15 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits . Associate Benefits ( https://talent.lowes.com/us/en/joining-our-team ) Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals. Health, Dental and Vision insurance Life and Disability insurance Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time Flexible spending and health savings accounts 401(k) Retirement account with company match Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs Education support programs, including tuition assistance and trade skills scholarships Business Travel Accident insurance Maternity and Parental leave Adoption assistance