Operations Support Specialist

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Job Listing Detail   At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.     Operations Support Specialist     Job Summary:   The Operations Support Specialist role is responsible for supporting the delivery of consistent operations processes, policies, and other operational administrative activities with the objective of driving the efficient functioning of the Clients & Industries organization, ensuring our people are empowered to relentlessly focus on winning in the market and deliver exceptional client service.   The position reports to the Operations Senior Specialist and will be aligned to one, or a portfolio of Clients & Industries Pillar/ Team activities. Day to day the role will have dotted line reporting to the respective Pillar Operations leader.   Depending on portfolio assignments, responsibilities may include leading, supporting and executing some or all of the following operations activities and processes:

Annual budget planning and support Annual strategy planning process Supply chain processes (BRIDGE, procurement, contracting, invoicing processes) Support management Information reporting Talent pipeline support (recruiting, on/off boarding, year-end, succession planning) Participation and/or leadership of Clients & Industries operations strategic initiatives Operations team Support (predominantly GDS) Global Integrated Planning, Annual account portfolio review, account succession planning Data management

Essential Functions of the Job:   Some or all the below will be applicable depending on the scope and Pillar alignment of the role.   Responsible for supporting the delivery of operational excellence across the following activities:

Budget - support robust and transparent budget processes that drive enhanced investment decisions:

Support annual budget planning process, and contribute to the development of the annual budget plan to support delivery of annual priorities Support Pillar budget to within 2% of approved plan Support event, expense and travel review and approvals

Support purchased/sold time plans

Make/present recommendations on budget execution progress, funding risks and proposed solutions including potential savings opportunities through synergies, better leverage of GDS, innovation and automation Deliver robust operational insights and guidance that drive enhanced investment decisions Supply chain - support supply chain activities in alignment with growth and budget priorities, including source to pay processes (e.g., BRIDGE, procurement, contracting, invoicing)

Reporting

Collaborate with Integrated Planning and Reporting teams to drive adoption of centralized Clients & Industries reporting tools Produce management information packs for pillar/team leadership meetings, leveraging centralized Clients & Industries reporting tools Collaborate with Integrated Planning and Reporting teams to develop Pillar/Team specific financial reports Support the execution of Integrated Planning and Reporting teams approved Pillar/Team specific reporting processes, dashboards, and tools

People operations

Support high people engagement through effective and consistent delivery of people related operational processes (as defined by Operations and Talent), e.g., operational processes aligned to recruitment, on/off boarding, secondments, inter-firm moves, mobility assignments, year-end activities